The Richard James team were extremely professional and helpful. Mandy, Sharnni, Jess, Joe and Tiegan provided excellent service and communication through the whole move. With the renting process being more challenging during the pandemic and with the agency having to relay more on online resources, it still felt as if the team and Mandy were there throughout. Many thanks to all!

Over the years I have dealt with many estate agencies, with vastly different levels of customer service. Can honestly say Richard James have exemplary levels of customer service. The transaction was handled by Delrae Yon, who was professional, helpful, and courteous throughout. An asset to the business. Highly recommended.PositiveResponsiveness, Professionalism

I let my house with Richards James and last year has been a difficult one for all of us. For landlords as well as tenants! I always find the staff to be helpful and constructive in resolving issues. Particularly Amanda Sweeney, Taylor Trueman and Dorinda Dobson, who have all been going the extra mile to help me out recently.PositiveResponsiveness, Professionalism

As an extremely happy client, I would like to recommend Richard James estate to everyone looking to either rent or buy a property. Ms. Gemma Cowley was extremely professional, always ready to assist and even after moving into the property continued to ensure we were comfortable.

We had been looking for a new property for quite a long time and, despite the difficult current situation, we are very thankful for the way Georgia Mepham helped us to find and secure our new home. She has been very helpful and professional, and was able to ensure we could get through the initial process quickly and easily, despite the current restrictions! I would definitely recommend this service, great customer care and availability!PositiveResponsiveness, Professionalism

Charlotte Edwards (Tenancy Manager) was very helpful when I had a query regarding the rental property. The query was sorted promptly and this was very reassuring. I highly recommend Richard James for their professionalism, customer care and responsiveness.PositiveResponsiveness

This review is for Courtney Williams to say a big thank you in selling my house. The market has been fickle and challenging during Covid-19. Courtney has shown determination on getting me the right buyers for my house and the price I need to afford my new home, always putting me first and not just getting a sale. Her professionalism, kind nature but great negotiating skills have stood out and she has gone over and above my expectations. I put my trust in her and I know she genuinely cares about her clients and always doing the right thing. A great ambassador for Richard James, providing a high level of service and professionalism, taking the stress off of me. Thank you Courtney!PositiveResponsiveness, Quality, Professionalism, Value

This was our first experience to find a new tenant for a property with Marriotts/Richard James. Lisa Richards , the Assistant Manager, Tenancy Management dealt with all matters including our occasionally superfluous questions with great speed, efficiency and know-how. A new tenant was found within a few weeks and we are very satisfied with the service. thanks Lisa

We've been with Richard James now for over 10 years. We now live in Australia and still have our property leased over in England by Richard James.It could be really difficult trying to make this work living on the other side of the world but Amanda Sweeney, and her tenancy team, make it an easy and seamless process. Constant communication and understanding of our unique situation as landlord, Amanda and her team are a pleasure to deal with. Thank you for the work that you put in, it's so appreciated!PositiveResponsiveness, Professionalism

I have had a property managed by Richard James for many years and always found them to be helpful in all circumstances. I have just had a tenant vacate and Jo Taylor has been assisting with the inventory and documentation and concluding any minor adjustments, cleaning or repair that has been needed before a new tenant takes occupation. This has all taken place really swiftly and productively and so thank you for the excellent service provided.PositiveProfessionalism