As a landlord I recently encountered a rent arrears situation, which was a first for me. Delrae Yon was exceptionally helpful in ensuring the discrepancy was chased and payment made. Both landlord and tenant kept happy, which is difficult to do. She answered my emails promptly and was exceptionally professional.PositiveResponsiveness

Sarah Taylor recently showed us around a property we are hoping to rent. The service was professional with great communication before and after the viewing. We have viewed a number of properties recently so have dealt with a number of agents and Sarah was head and shoulders above all of them

I have been renting a property managed by Richard James for many years and have always found them to be helpful and professional. Just recently had a query and Amanda Sweeney delt with the matter very efficiently and professionally. Highly recommended.PositiveResponsiveness, Professionalism

Jenna Burford was an excellent 'point of contact'. Problems with my rental flat were completed in a professional, timely and competent manner and I was very happy with the communication and results.

I recently moved out of a rented property and had Gee Mossom helping me and she was amazing. As it was my first time moving out of a rented property I did not know what to expect to get back with my deposit, she was amazing with helping out and going above and beyond what was needed to help me with getting back as much as possible. I cannot thank her enough.PositiveResponsiveness, Quality, Professionalism

I viewed two properties from Richard James Estate Agents with Georgina Mepham and was impressed by the knowledge and insight that she provided. I was able to make a more informed decision thanks to her, and all the Richard James representatives I interacted with.PositiveProfessionalism

I met Georgina to view a flat she was early to the appointment which was great and she was very pleasant throughout the whole viewing. The flat wasn’t for me but Georgina went above and beyond as she told me about another property which we went to see after so the whole experience was a good one. Would highly recommend👍PositiveProfessionalism

Great estate agents! Super polite and helpful! Renting a property through them and they have been nothing but amazing so far! Big thank you to Gemma Cowley for all her help keeping this a nice and easy transition!

I recently viewed a property to rent and was fortunate to be met by Poppy Traynor. She conducted herself in a very friendly but most professional manner and secured the rental for me with the minimum of stress. If this is an example of the staff you employ your company also need congratulating. Thanks again Poppy.PositiveResponsiveness, Professionalism

This was my first time using a ageny to rent a property.. i found a lovely house through richard james and it was handle by a brilliant professional young lady called Gemma cowley.. she made the whole process so easy and stress free. Any issues I had she dealt with them instantly.. thankyou very much gemma and keep up the good work 👍 your doing a great job