I'm pleased to know we have Gemma Cowley on the end of the phone and email at Richard James! So helpful, knowledgeable and she made the move-in process so much easier.

Moving Transatlantic during a global pandemic proved very difficult, however the staff at Richard James were extremely accommodating, helpful and understanding. Huge thank you to Georgina Mepham, Charlotte Edwards and Jessica West for everything.PositiveResponsiveness, Professionalism

I have been dealing with Sharon Carpenter, an absolute joy! There has never been an instance when my issue was not sorted within the day. A rare asset! Gurdeep Nayer Prime Investments LtdPositiveResponsiveness, Quality, Professionalism

Charlotte Edwards has been really great in all my dealing with Richard James. Very professional, polite and gets things done without reminders chasing up etc. Very impressed!

Tayler Trueman dealt with my move out inspection and deposit return and she was amazing. So professional, helpful and fantastic at her job. Thanks to Tayler for making the move out process so much less stressfulPositiveProfessionalism

I recently moved using this Estate Agents and was assisted by an agent called Grainne Mossom who was incredibly helpful and without whom I would have been lost! Thanks very much Richard James - would highly recommend your services to my friends!PositiveResponsiveness, Professionalism

Would like to appreciate Frankie Stocker for all the support and excellent communication to helps us in new tenancy. We are very happy with professional service and response for all our queries. Thank you Frankie and Wish you great year.!!!!PositiveResponsiveness, Quality, Professionalism, Value

I recently needed some financial information urgently regarding my property for tax purposes. I spoke to Delrae Yon who was very helpful and responsive. It would be great if other companies had such professional and customer oriented teams. I did not anticipate such a quick response. Thanks again Delrae ! David N

Best estate I've been with. Appreciate Delrae Yon proactively calling out when I'd accidentally paid double rent. Was also impressed that when the boiler broke last winter I was immediately able to pick up heaters from central office, very little fuss involved.PositiveResponsiveness, Quality

Would definitely recommend RJ! They’ve been so helpful and made things as hassle free as possible. I had Gee Mossom dealing with my move out procedure, she was friendly, professional and she made everything very clear so I wasn’t left confused with more questions!! Thanks very much!PositiveResponsiveness, Quality, Professionalism