I have called Lisa so many times to try to set up viewing at a property we absolutely love, but have been unable yo do so. She never answers her phone always goes through to head office. Even then she will responds many hours later or next day. Then has no time available. When we finally got through and set up a viewing she failed to confirm it by text or email. As we were coming from Buckinghamshire we couldn't risk travelling all that way on a whim. Tried 6 six times today alone she never answered her phone. We will travel to Whaplode in the next day or so and tell the vendors of our difficulties in viewing their house, perhaps they can get out of paying the total fee. We would certainly help if they requested evidence.
Reply from EweMove Swindon: Thank you for letting us know your thoughts Russell, it’s really important to us that our customers are delighted by our service and it’s disappointing that you haven’t felt that way. We’re so pleased that since you posted, you have viewed the property and Lisa enjoyed showing you around. As discussed once you can provide us with details of the calls that you made that didn’t reach us we will be able to investigate further what went wrong here. Just to confirm you can send those call details to us at Spalding@ewemove.com anytime. It was unfortunate you had to reschedule a few times and we hope you are feeling better now! Best wishes
Alissa Davis
