Sale of Marina Apartment

We sold our apartment via Dawsons. Initially Lisa marketed the property and following the receipt of an offer on the property a few months later, the sale was managed by Viv Jones. Whilst the sale took longer than expected,with delays from various Authroities and management Companies, I found both Lisa & Viv very patient and helpful. They managed the sale efficiently, keeping me informed of all developments and giving matters a helping push when necessary. I was very pleased with the service offered by Dawsons.

Laura Carver is brilliant and very friendly which is working in Dawson and very helpful

I have been working with Dawson over a year and nice to work with them but only they had some staff recently and I don't think they good as old staff. Also new recent staff needs to be more friendly and helpful to customer . Other than that overall really nice staff which is I know Laura and Lisa. also Emma but Emma not there any more and really shame she was really good to and was really helpful.

Dawson's the only people to deal with

I have been dealing with Dawson's for many years and find them faultless. Nothing is to much trouble for them. Each member of their staff are efficient and curtious. I personally would not put any of my properties with anyone else. Well done the staff, you are a credit to Dawson's. Regards, Linda Bishop

Continued improvement over the past 6 years.

I've noticed a steady improvement with the quality of service I have received from Dawsons over the past few years. Of particular note is the excellent and friendly service I receive from Laura Carver and also from Leon Atolagbe who both help to solve problems and issues quickly. .The check-out reports have also improved dramatically over the past few years and are now very comprehensive and are backed up by photographs. Statements are regular and accurate and overall I am happy with the service I receive.

Helpful and always meet the customers needs

My review to Dawsons based on letting two flats. Laura did her best to help me find what I need.

Very effective sale of a difficult property

A sale of the flat was always going to be difficult in view of a dispute between the builder and the leaseholders. The flat was valued realistically in view of the difficulties, and Dawsons provided a skilful service in finding buyers who understood the nature of the sale. Some were clearly "bottom fishers", but an offer was accepted at the asking price. Dawsons helped to steer the sale to a successful conclusion. All staff were helpful and responsive, although sometimes a little reactive.

Response

Do not have problems with all the staff. Service is good. Only issue is keeping me informed can be a bit of a hit and miss. Fortunately, emails are also sent to my mother in law who tends to be the one that forwards Dawson's correspondence to me.

Have called and emailed to enquire about renting a property but no response, keep getting sent to voicemail and no emails back.