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Newton Fallowell - Swadlincote

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Newton Fallowell - Swadlincote

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

1.00 /5

This estate agents lie and deceive! They are the most untrustworthy company I have ever dealt with! I wouldn’t recommend this estate agents or their vile employees and I will advice people to stay away! … More

review by dee blakeley

Reply from agent

Dear Dee, We were surprised and disappointed to read this review because we pride ourselves on our good customer service levels and try very hard to do the best job we possibly can for our clients. We have robust processes that we follow each and every time and these processes were also followed in your case. While it is most disappointing, buyers do sometimes pull out of a sale. If you would like to discuss this further with us, please contact the office. Kind regards Marnie Stockdale

1.00 /5

No one returned my call

review by Paula Sparrow

1.00 /5

review by Rowan

1.00 /5

Newton Fallowell Swadlincote illegally refused to forward my increased offer on a property so I could not buy it. The agent who showed me round talked non-stop so I couldn't think. When I objected to their behaviour they were extremely rude and dismissive.

review by Ann Elizabeth

1.00 /5

Very disappointing experience selling a property with this agent. Hard to get through to by telephone. They made mistakes on the mortgage valuation paperwork which could have affected our application for the mortgage. The For Sale board was put in front of wrong property and had to be moved. No further contact from them at all during the sale process. Worst of all, we felt misled when we started to purchase a property through this agent and certain aspects of the property were not disclosed straight away. Will never use again. Not recommended.

review by Oliver Brindley

Reply from agent

Hi Oliver, I'm sorry to hear you were disappointed with our service, especially as we achieved a sale on your property within 10 days, despite the board contractor placing the board across the road. I am not certain which mortgage valuation paperwork you are referring to as we wouldn't be involved in completing paperwork for a mortgage valuation, however, please feel free to call me to discuss if I have missed something here. With regards to being misled, I presume you are referring to the issues that were raised by your solicitor regarding the title, which as I explained at the time, we were not aware of until your solicitor raised them. Again, if there is something else you are referring please call me to discuss. Regards Tim

1.00 /5

I purchased a house through the agency. The agent who was dealing with my purchase was unprofessional. He was alright till the offer. Then started to delay with things, his customer service skill wasn’t great!!I had to go ahead just because I liked the property..

review by lillyna teq