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Butlers Estate Agency

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

Beautiful range of Heritage and Lifestyle homes to view which immaculately presented. We were only visiting to view the Henley show home as that style is not currently available in our area. Would have been a 5* experience except for the sales rep who had locked the showroom door, as per company policy for appointment only visitors but when we arrived 20mins early refused to pause her phone call to find out who we were and what we needed so kept waiting in the car until the appointment time and even then had us standing at the door for 5 more minutes before ending her call.

Reply from agent

Hello Chris, we appreciate you taking the time to leave us this feedback. Sorry if you feel a slight disappointment from your visit to our Churchlands development at the weekend. At the moment our Sales Offices are appointment only and we are only allowed 1 family in our show homes at any given time. Our Sales Consultants are dedicated to ensuring all of our customers are provided with high level of service, whether that be on a phone call or a visit in person. We are also operating telephone appointments and unfortunately some phone calls and visits can go on longer than scheduled, but the Sales team endeavor to try and welcome our visitors as soon as it is possible to safely do so. I hope you understand how the current guidelines can affect some appointments. I am pleased to hear that the experience with the properties was a positive one. Please don't hesitate to get in touch if there is anything we can help with. Thanks, Danielle

Contact details
Sales Phone:

0203 9170 160

Lettings Phone:

0203 9170 160

Lettings Email:

hello@butlershomes.co.uk

Opening hours

Unknown

Address

18 Sutton Plaza, Sutton, SM1 4FS, UK, SM1

Butler’s was founded in 2020 with a simple vision, to make sure that the lives and well-being of our customers was made better through great service, that made the process of moving home seamless and enjoyable. After all, changing where you live can be one of the most exciting and important events in someone’s life, that should be a pleasurable experience - and certainly not one to dread! Where we start is through honesty and transparency. We believe that this approach to estate agency achieves the best outcome for all, but can only be realised with a team that have the same ethics and principles, something that you will find through all of your interactions with us, that we back up in our six promises to you. Some call it the way service used to be. Because we don’t try to take on every home going, we’re able to focus on each client a bit more, taking the time to listen to your needs and aspirations whether renting or selling – and then provide the sort of service we’d want ourselves. So we hope that we can help you move in and around Sutton, we’d really like to.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
rightmove
Zoopla
Primelocation

No marketing information available

No awards information available

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No awards information available