The worst sales experience of our lives! We were excited to go to see the houses for a second time as we were now in a proceedable position. Churchlands was our first choice but unfortunately the sales consultant was so rude from the moment we arrived. We felt unwelcome and after a very brief conversion had to leave. She made no effort to make us feel welcome nor did she try and mention any incentives of which after looking online I know there is a LTT contribution on one of the Henley’s we were looking at. She didn’t ask if we’d like to see any plots or show us what was available. She spoke down to us and was very aggressive and unwelcoming in the way she presented herself. We went across the road to Bellway who were very welcoming professional and took the time to ask our requirements and show us around multiple plots. We’ve found a plot we like and there’s a good chance we’ll move forward with it. We had no intention on looking at Bellway but we were left with no choice after this visit. I’d strongly advise Redrow to remove this lady from anything customer faced if they want to make any sales.