I had an excellent experience with Butler’s Homes and would like to thank Chloe Mongiovi, Dominic Butler and Tom Foan for their help. Chloe was outstanding throughout the sale process. The transaction was very stressful due to repeated delays elsewhere in the chain, but she remained calm, responsive and professional throughout. She kept me regularly updated, chased progress, and ensured the urgency of my position was communicated across the chain. Her support and communication made a real difference during a very difficult process. I would also like to give special credit to Dominic Butler, the founder, who was excellent in discussions from the outset. He gave me honest and confident advice on the value of my property and suggested marketing it at around £40,000 more than Cubitt & West had advised. At the time I thought the lower figure suggested by the other estate agent was acceptable, but Butler’s Homes proved to be absolutely right. That advice made a significant difference to the outcome for me. Many thanks as well to Tom Foan, who dealt with the letting side while I was still undecided whether to let or sell. He was kind, patient and very understanding, and I appreciated that he gave me the space to make the right decision without pressure. In the end I chose to sell, and I was very grateful for his help during that stage too. Overall, Butler's Estate provided a genuinely personal, professional and trustworthy service, and I would have no hesitation in recommending them. Many Thanks, Tomasz