Madley Property Services Surrey Quays

Top notch effort from Natalie, in showing a flat, and helping me secure it within a few days. Thank you Natalie. Great customer service!

I have been a landlord for the past 17 years and in between tenancies I decided to change lettings agents. I spoke to our Estate manager and asked him for a recommendation and the answer was Chestertons Surrey Quays branch on Plough Way. He told me they were managing a number of properties in the building and that they had a very good reputation in the building. Chestertons marketed my flat for rental and within 10 days I had 3 very good offers on the table. The couple I chose have been model tenants and Betsy Slawson the Lettings Manager has been absolutely amazing. She is professional, proactive, very supportive and is a real credit to this branch of Chestertons. I couldn’t have picked a better agent.

As a newcomer to the UK it can be overwhelming on how to purchase a home when the process is so different from what I am used to. Luckily it felt like we found a good agent to help us along the way; Florence from Chestertons. While it is an odd process to deal with a sell side agent directly, I never felt there was any conflict of interest - she was fair and straightforward. Florence was also available to field questions I had thru the process which eased our anxieties. I maintain that the whole process here is strange and I would suggest to folks that you should really agonize over the survey (this is my main regret as we have had many things pop up since owning our home despite getting the highest level survey completed) but the help I got from Florence/Chestertons made the purchasing process specifically much less of a stressful situation than I had been warned to expect here in the UK.

Great service, very helpful and friendly.

Amazing support from Chestertons, guided me successfully through somewhat incredibly inefficient property purchase in UK. Highly recommended!!!

Great service from Florence and quick to respond with any query!

Natalie is a star!!! The whole Chestertons team are really quite fantastic to be honest, but, Natalie’s professional warmth, patience and dedication really helped us sail through the renting process! An outstanding asset to a very strong team!

I bought a lovely 2 bed Flat in Surrey Quays just before Christmas, Florence and Liam handled everything seamlessly. Viewings were easy to arrange, negotiation was straight forward, exchanged and completed on my target date, got moved in for Christmas and had no problems since! Highly recommended 👍🏻 …

Chestersons have been incredible in helping us find a new home, but we wanted to directly mention Natalie Ewans. Natalie has been beyond helpful in helping us secure our flat. We initially didn't even have a viewing booked, but were in the area with alternative estate agents and flats to see. After a quick call after seeing the flat online, she met us only 20 minutes later and took us to see the flat, which we fell in love with and a week later signed. During this process Natalie then helped us with the inventory, contract and ID verification to speed up the process, as my partner was starting his new job that week - alongside all other enquires we had regarding the flat, and even checked in on us to make sure we were happy. Thank you so much Natalie! I will be personally recommending her to anyone in my network who are also looking in the area!

was meant to do this earlier, but i had forgotten. thank you so much to betsy slawson and jean vallesi for helping me and my father with our moving in process, so patient and supportive, it was great working with them. thank you!