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Madley Property Services Surrey Quays

2 Plough Way, Surrey Quays, SE16 2EU, SE16

Featured Claimed branch
4.6 321 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Philip Doumler Google

I'm very pleased with Chestertons' full management service, and particularly with Kristian, who handled the entire process provided excellent advice and support throughout. The fees are fair and everything is refreshingly transparent. Having worked with other agents in the area previously, I can confidently say that I am much happier with Chestertons' standard of service. Highly recommended!

Reply from Madley Property Services Surrey Quays: Thank you for your fantastic feedback, Philip! We're thrilled to hear about your positive experience with our full management service and Kristian’s support. Your satisfaction is our priority, and we appreciate your recommendation. Looking forward to continuing to serve you!
Historiando Pelo Mundo Google

My name is Renata and my husband Tiago and I would like to thank the agency because we are now living in our dream home in London, and this is all thanks to Jean’s incredible work. From the very beginning, he went above and beyond to help us find the perfect place. He even showed us the property remotely while we were still on our flight to London and supported us through all the final arrangements. The entire team at the agency also deserves recognition for their excellent service and attention. We’re truly grateful for their help and highly recommend them!

Reply from Madley Property Services Surrey Quays: Thank you, Historiando Pelo Mundo! We’re thrilled to hear that you and Tiago found your dream home. Jean and the team always strive to provide exceptional service, and your feedback means a lot. Enjoy your new place, and we truly appreciate your recommendation!
avry eaddyholmes Google

Chestertons has been great, but this is a shoutout specifically for Jean! My husband and I were moving out of our currently flat and left looking for a place to rent…a little (okay, actually…a “lottle”) last minute. I had inquired about a place, but then got super busy and missed several calls from Jean who was really on the ball and was trying desperately to help set up a viewing (sorry Jean!!!). When I finally got back to him, he was so lovely and patient, even though I really didn’t deserve such good grace. He booked me a viewing the same day, and when I absolutely loved the place, he got my husband and I in for a second viewing the same day in the evening. Ultimately, we have ended up with our dream apartment, and it really is truly thanks to Jean for making everything happen so quickly and for being so helpful and accommodating. We had the fastest turnaround in the history of the Earth for renting a flat, and we are moving in tomorrow…no more than a week after our first viewing! I truly have never worked with a property company like Chestertons, and I cannot recommend them highly enough. And again, huge shoutout to Jean! You deserve a raise. Thank you so much :)

Reply from Madley Property Services Surrey Quays: We're thrilled to hear about your positive experience! Jean truly goes above and beyond for our clients, and it’s fantastic to know you found your dream apartment so quickly. Thank you for recommending us, and we appreciate your kind words! Enjoy your new home!
Advaith V Google

Had an amazing experience finding the right home with Chestertons. Jean Vallesi was our agent, and he was superb in providing guidance and support to ensure a smooth move in. The experience with Jean and Chestertons was much smoother than any of the previous letting agencies I have dealt with, and would highly recommend them to assist anyone in finding their next home!

Reply from Madley Property Services Surrey Quays: Thank you, Advaith! We're thrilled to hear that your experience with Jean and our team was so positive. Providing exceptional service and support is our top priority, and we appreciate your recommendation. Wishing you all the best in your new home!
Jimmy Rodriguez Google

Our agent Grace Chaplin was outstanding from start to finish. Her responsiveness, and genuine care made the process of securing our London apartment smooth and stress-free. Grace listened carefully to our needs, provided clear guidance, and coordinated every detail with efficiency and well, grace. We felt supported throughout, and were delighted with the outcome. Highly recommended.

Reply from Madley Property Services Surrey Quays: Thank you, Jimmy! We're thrilled to hear about your positive experience with Grace. Providing exceptional service is our priority, and it’s wonderful to know she made your journey smooth and enjoyable. We appreciate your recommendation and look forward to assisting you again in the future!
Simon Chiew Google

We had a great experience working with Grace Chaplin, who was very responsive and friendly, and are happily settling into our new home.

Reply from Madley Property Services Surrey Quays: Thank you, Simon! We're thrilled to hear about your positive experience with Grace. It's wonderful to know you're settling into your new home. If you need anything else, don't hesitate to reach out!
Stefanos Arvanitakis Google

One of the most professional and accommodating estate agency experiences I have had in London. Our lettings agent, Grace Chaplin, was attentive, kind, and overall super helpful in assisting us to find the right place for us! Would certainly recommend her to anyone looking in the area!

Reply from Madley Property Services Surrey Quays: Thank you, Stefanos! We're thrilled to hear about your positive experience and that Grace was able to assist you so well. Your recommendation means a lot to us, and we’re here to help anyone looking for their perfect place!
Tianze Xu Google

Grace Chaplin is a great kind and professional agent! We had a very good experience with her.

Reply from Madley Property Services Surrey Quays: Thank you, Tianze! We’re thrilled to hear you had such a positive experience with Grace. Our team strives to provide excellent service, and it’s great to know it made a difference for you. We appreciate your feedback!
Amran Bashir Google

Grace was incredibly helpful and friendly throughout, communication was excellent, and she sourced me tennants who paid upfront and at a great rate. A real asset to Chestertons.

Reply from Madley Property Services Surrey Quays: Thank you, Amran! We're thrilled to hear that Grace provided you with exceptional service and helped you find great tenants. Your feedback means a lot to us, and we're glad to have her on our team!
Stuart Wilson Google

Had a great experience with Grace Chaplin. She was very professional and efficient even when dealing with a particularly 'challenging' landlord. Would certainly recommend her.

Reply from Madley Property Services Surrey Quays: Thank you, Stuart! We're thrilled to hear about your positive experience with Grace. Her professionalism and efficiency truly make a difference, especially in challenging situations. Your recommendation means a lot to us!

About Madley Property Services Surrey Quays

Estate agency, rethought We offer all the services you'd expect from an estate agent, and we love what we do, but we're not like other estate agents.

Website: https://www.madleyproperty.com/contact/surrey-quays-estate-agents-se16/

Our team

Matt Brooke

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings onthemarket rightmove Zoopla

Marketing

  • Floor Plan
  • For Sale / To Let Board
  • Accompanied Viewings
  • Sales Progression

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