My girlfriend needed to move ASAP and Natalie made everything she could to make it happen even helping her after hours very professional and lovely lady would definitely recommend this agency

Agents very responsive and professional throughout the entire vetting process.

I had a great experience with Natalie Ewes - extremely helpful throughout the process!

It's a professional team

Despite a few tricky issues with the building our flat is in and previous tenants, Tonte (the Property Manager at Madley) was very helpful to assist us and always really on top of communications and updates. Really appreciated.

Great, simple and professional. Dealing with Madley Properties was simple and effortless.

Rojda has been extremely helpful,co-operative and professional throughout our experience. She is always very quick to response and made our moving experience very smooth.

This 2 star review was due to unprofessional dealings I have had with Natalie Ewans - the sales agent who double booked my viewing, and handed company documents over to me!

We had a very disappointing experience with Chestertons while securing a rental property. At the beginning, the process seemed smooth. However, as the move-in date approached, communication became extremely poor. We had to make multiple calls just to reach the manager the day before our scheduled move. Only later that evening were we informed that the property would not be ready for move-in the next day. This caused significant inconvenience, including rescheduling movers and packers, rearranging plans, and taking additional leave from work. We were then advised of a new move-in date two days later, which we accommodated. Unfortunately, upon arrival, the property was still not ready, and the move had to be delayed once again by another day. Throughout the process, various excuses were given, including staffing shortages and issues involving the landlord. We did not want to get involved in determining whose fault it was, but these repeated explanations only further reflected the lack of professionalism and poor management. Overall, it was very stressful and disappointing experience.