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EweMove Strood & Rochester

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

John’s services were great, my husband Roy and I are pleased with how our house sale was handled. We would recommend John to friends and family.

Reply from agent

Thank you Marie, it has been a real pleasure meeting you & Roy and I'm delighted we were able to help you move.

5.00 /5

John was great. We found him helpful, friendly, professional and responsive. He was clear about finding the right people to buy our house and he was both efficient and effective (our house sold very quickly, despite others in the area taking much longer, through other Estate Agents). He explained what he was doing and why he was doing it and he made our choices very clear. He also listened to our thoughts and ideas, too. We have recommended John to people we know and we will continue to recommend him. He gets the job done and done well ! Thanks John (and everyone at EweMove).

Reply from agent

Thank you Mark for the glowing review. It was a real pleasure meeting and helping you & Noleen make the move, my best wishes for the future, John

5.00 /5
13.03.2021

John Mckenna has been great! Not only selling our house but becoming essentially more a less a life coach. A true professional in his field and we have recommended his services to neighbours and will continue to do so. Thanks John.

Reply from agent

Thank you Cheree for your wonderful review, it's been a real pleasure helping you with your move, best wishes, John

5.00 /5
16.02.2021

I used Ewe move in Strood to sell my house and would strongly recommend them. John McKenna was amazing. He was always available to talk if you needed advise or reassurance and worked through all the steps all of the way. John was always polite, professional and treated me with respect. Thank you John.

Reply from agent

Thank you Jacquie for your fantastic review. It's been a pleasure helping you to move and I wish you all the very best for the future, John

5.00 /5
28.12.2020

Very friendly, eager to please, good communication and hard working

Reply from agent

Thank you Connor for posting this.

4.00 /5

The team are very helpful and friendly. Always kept us updated and dealt with any issues or concerns promptly.

Reply from agent

Thank you Melanie for your review and glad we were able to help you with the move, best wishes, John

4.00 /5

Just sold with Ewe Move. They found us a buyer within two weeks in a tough market. They will do a good job and be human in the process. Would recommend.

Reply from agent

Thank you Leila for your review and comments, it's really appreciated. Best wishes, John.

3.00 /5

Slow at times, fed same bullshit week after week, didnt do much unless prompted, my solicitor did more pushing than they did and ewe move charged me almost 4 x more than what I was paying her, was quite a painful process, once they received my fee from my solicitor I didn’t even receive a thank you or a pleasure doing business from them afterwards, not even a follow up call, they vanished and I never heard from them again, even a WhatsApp message would’ve been nice. Your just a number

Reply from agent

Thank you Gavin for your review. I'm sorry you felt this way. However, we welcome all constructive criticism and will reflect on your experience. Thank you for the business opportunity and best wishes for the future, John.

1.00 /5
Reply from agent

Thank you for your feedback. We cannot find any record of your interaction with our business and believe this review may not reflect a genuine customer experience. If you have used our services, please contact us directly on 01634 563149 john.mckenna@ewemove.com so that we can address any concerns. We are also reporting this review to Google as it does not appear to comply with their review guidelines.

1.00 /5

Made an offer on a property and provided proof of funds. Waited all weekend and Monday and Tuesday for a reply, this didn't happen. Rang the office and spoke to Damian who told me the property was now SSTC. Thanks Ewemove for your ignorance and unprofessional approach.Your reply states you contacted me.. not true I Whatsapped and emailed you. Only got a response after review etc!!!!!

Reply from agent

Thank you Lee for your feedback, which is always welcome so that we can improve and enhance our buyers experience. I fully appreciate your frustration over the time it took to let you that the seller had gone with a different buyer, however they only came back to us today with their decision, which is when we called you. I do accept though that we may have been able to kept you better informed as to the delay and will consider on how we could have improved on your experience going forward. We were taking on lots of fantastic properties all the time and would be more than happy to work with you in the future. Best wishes, John

Contact details

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Address

EweMove, Strood & Rochester, ME4, UK, ME4

About

Hi! I'm John, your local personal agent! Let me introduce myself... I've been an Estate Agent since 1996, starting in Maidstone as a Trainee Branch Manager, then working my way through the ranks to Regional Director for a large National Estate Agency until opening EweMove Strood & Rochester in January 2020. I'm passionate about helping people achieve their goals by helping them with the sale or let of their property and firmly believe that everyone deserves to be treated fairly and with respect whilst receiving brilliant customer service.

Our team

John McKenna

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