If every house move had a Carol, the process would be so much easier. Our purchase tested everyone involved! There were tears, frustrations, tense moments and times when it felt like the whole purchase might collapse. Through all of it, Carol was the calm in the storm. She listened, reassured, explained, mediated, and kept things moving. She showed genuine compassion and understanding, always making us feel heard and supported. Her knowledge and professionalism gave us confidence when we were close to walking away. We honestly don’t think this move would have happened without her persistence, patience, and care. We are deeply grateful for everything she has done and can’t thank her enough. Carol, if you get to read this I’d like you to know you are a superstar!!