Terrible property management team. For over a month there has been water backing up in my friends kitchen, he has been reporting it almost daily with little or no action. He can now not use his washing machine, his dishwasher or the kitchen sink because water backs up in the flat. The kitchen cupboards are now water damaged and he has to do washing up in his bath. He has 2 kids. A very poor service for the tenant and landlord
Reply from Intercounty - Stanstead: Hi Donna
I am so sorry to hear of your friends experience and would like to get this sorted as soon as possible.
Please could you email me on adamlatimer@intercounty.co.uk with your friends details and we will get on to it immediately.
If you could also recommend that they report the issue using this link, if its something that can be helped with remotely, an engineer will connect with them via video call to help find a resolution.
https://intercounty.fixflo.com/issuereport/CreateIssue
We are committed to supporting all of our tenants and landlords, the experience your friend has received is not one we would recognise as a business, so I am keen to help get this resolved as soon as possible.
Best Wishes
Adam
