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The Frost Partnership - Staines

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

It's rare you get to say "My Estate Agent was amazing", but I'm saying it. Megan, our point of contact, has been well informed, helpful, quick and excellent about communicating with us. She gave us good advice on negotiating and always responds to questions the same day. The rest of the team we worked with, Harry, Jade and Laura have been equally on it, dealing with things as they came up. They checked on our property regularly because it was vacant and we aren't nearby. They have gone above and beyond our expectations - wonderfully professional service.

Reply from agent

Thank you so much for leaving this fantastic 5* review for our Staines team and especially for Megan. We are delighted to read that they have gone above and beyond your expectations and given wonderfully professional service. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5.00 /5

Excellent service and handled with professionalism. Was also kept up-to-date with everything that needed to be done to secure tenancy. Cannot fault Jade and Charlotte as they were always able to address any issues raised and they were dealt with in an efficient and timely manner.

Reply from agent

Hi Stuart - Thank you so much for this fantastic 5 star review for our Staines Lettings team. We are so pleased to hear that you received excellent service and were kept up-to-date with everything that needed to be done to secure the tenancy. We will pass your comments on to Jade and Charlotte and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5.00 /5

Jade and the other members of the Staines branch were extremely helpful and efficient, always going the extra mile. They were quick to respond to any issues that arose and were always friendly and welcoming whenever I visited the branch.

Reply from agent

Hi Michael - Thank you very much for taking the time to write this fabulous 5 star review for our Staines team and especially Jade. It was great to read that they were extremely helpful and efficient, always going the extra mile. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5.00 /5

We had moved to UK last year and were eagerly looking for accommodation for family with child. Thanks to Jade and team for all the support in finding us the property and continuously helping us with all the issues being reported from us .

Reply from agent

Thank you so much for this fantastic 5 star review for Jade and our Staines Lettings team. We are so pleased to hear that you received plenty of support in finding a property. We will pass your comments on to Jade and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5.00 /5
12.03.2024

Just wanted to express my sincere thanks to Naomi Forward in Lettings for her exceptional service throughout the entire process. From the initial property viewing to collecting the keys, Naomi was professional, friendly, and incredibly helpful. She was always prompt, informative, and went above and beyond to answer any questions we had. Naomi made the whole experience stress-free and enjoyable. We wouldn't hesitate to recommend her services to anyone. Thank you. 😀

5.00 /5
16.11.2023

Now that the dust has settled I'd just like to express my thanks to you for the friendly and efficient way that you've managed the sale of mum's flat. It took a long time and was very frustrating at times, but you managed it brilliantly. All best wishes to you and yours and hope you have a Merry Christmas! Rob

5.00 /5
22.09.2023

We just sold our property with Frosts Chesham, the team there were great and helped with everything during the whole process. We received a great valuation of the property, a great offer price on the property and then the selling process was made very easy with lots of help from Jacqui chasing up with our solicitors. I could not recommend frosts more.

5.00 /5
18.08.2023

Megan |Murphy and Harry Edmonds are amazing. Great communication, lots of attention. They made a stressful time really managable.

Reply from agent

Thank you Kathy! 😀

5.00 /5
14.08.2023

Very friendly and professional service from Chesham team. Would recommend.

5.00 /5
14.08.2023

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Contact details
Sales Phone:

01784 464606

Lettings Phone:

01784 464606

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00
Address

146-148 High Street, Staines upon Thames, Middlesex, TW18 4AH, South East, UK, TW18

Our Staines-upon-Thames Estate Agents office covers: Staines, Laleham, Stanwell Moor, Egham, Thorpe, Chertsey.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Relocation Agent Network
Royal Institution of Chartered Surveyors
Tenancy Deposit Scheme
OFT Approved Estate Agent Redress Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure