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The Frost Partnership - Staines

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
28.05.2024

We recently purchased a new house with the assistance of The Frost Partnership, Langley and we are absolutely delighted with the outstanding service we received throughout the entire process. From the very beginning, their professionalism, dedication, and attention to detail were evident, making our home-buying experience smooth and stress-free. We would like to extend our heartfelt gratitude to Alison, who was the primary point of contact for our case. Alison's exceptional responsiveness and unwavering commitment to addressing all our queries, no matter how many times we reached out, truly set her apart. She consistently demonstrated her ability to effectively bridge the communication between us and the builder, ensuring that all our concerns were promptly and thoroughly addressed. Even after the purchase was finalized, Alison continued to provide remarkable support. She played a crucial role in helping us resolve significant issues such as the lack of water connectivity and a water pipe leakage that occurred once the connection was established. Her dedication to ensuring that these problems were resolved quickly and efficiently speaks volumes about her commitment to her clients' satisfaction. Alison's tireless efforts, coupled with the overall excellence of Frost Partnership, Langley, have left us thoroughly impressed. We wholeheartedly recommend their services to anyone looking to buy or sell a property. They go above and beyond to ensure a seamless and positive experience, and we are immensely grateful for their invaluable assistance. Thank you, Frost Partnership, Langley, and a special thank you to Alison for making our home-buying journey a truly enjoyable and successful one.

5.00 /5

My experience with Frost has been nothing but positive! I want to give Jade a special shout out and thank you because she is the best estate agent, I have ever worked with. She is an answered prayer for finding the right home for my family. Professional and caring, helping in every way she could and never giving up, finding us a property in this tough market. Working with Frost partnership I realised, how an estate agency should really be. Amazing!

Reply from agent

Hi Lisa - Thank you so much for leaving this amazing 5 star Google review for Jade from our Staines Lettings team. We are so pleased to hear that your experience with Frost has been so positive. We will pass your comments on to Jade and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5.00 /5

Jade and Charlotte are a top professionals in their field. They have helped me to find a suitable tenant and going thorough the procedures to satisfy all parties. Many thanks 🙏 I will use them again.

Reply from agent

Many many thanks for posting this fantastic 5* Google review for Jade and Charlotte from our Staines Lettings team. We are pleased to hear that they have helped you to find a suitable tenant. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5.00 /5
25.04.2024

A special shout out for Caroline Scott who has been amazing at helping sort out an alternative rental flat for my 93 year old mother-in-law, who was served notice on her current flat at short notice. The compassion and care that Caroline has shown has been outstanding and we will be forever grateful! Thank you The Frost Partnership and especially thank you to Caroline Scott! :)

5.00 /5
17.04.2024

Frosts Partnership in Chesham, did a fantastic job when selling our Family home of 50 years. House was sold within 10 days and was dealt with in a very smooth professional manner. Thank you

5.00 /5

Jade is an excellent agent and she found a flat for me last 2 years. I highly appreciate her fast response on customers questions and worries. And the staffs of Frost Partnership is so nice. I highly recommend frost partnership on letting or buying property.

Reply from agent

Thank you so much for taking the time to leave this amazing 5 star Google review for Jade from our Staines Lettings team. We are so pleased to hear that you highly recommend The Frost Partnership for letting or buying property. We will pass your comments on to Jade and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5.00 /5

Excellent agency for searching Quality accomodation. For my stay at Staines for more than 1 year their support was amazing

Reply from agent

So many thanks for writing this 5* Google review for our Staines team. We are delighted to hear that their support was amazing. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5.00 /5
Reply from agent

Many thanks for leaving this 5* review for our Staines team, it is very much appreciated. Best wishes to you from all at The Frost Partnership Estate Agents

5.00 /5

The sale process can be protracted and stressful at the best of times, but the help from Harry and Megan at Frost in Staines have made it as smooth and stress free as possible. Thank you for all your help, we would definitely use you again.

Reply from agent

Thank you so much for leaving this fantastic 5* review for our Staines team. We are so pleased to hear that Harry and Megan made your sale as smooth and stress free as possible and that you would use their services again. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5.00 /5

Well .... I am very pleased to say that my experience with The Frost Partnership is more than positive... The team, of which I have interfaced with many, are all very responsive, very professional, specialists in all aspects and individually looking after what each of them do best. I have experience with many agencies and am happy to give Frosts my "thumbs up" for being the first agency that I have been able to give a positive review

Reply from agent

Hi Chris - Thank you so much for leaving this amazing 5* review for our Staines team. We are so pleased to hear that you found the team to be very responsive, very professional, and specialists in all aspects. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

Contact details
Sales Phone:

01784 464606

Lettings Phone:

01784 464606

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00
Address

146-148 High Street, Staines upon Thames, Middlesex, TW18 4AH, South East, UK, TW18

Our Staines-upon-Thames Estate Agents office covers: Staines, Laleham, Stanwell Moor, Egham, Thorpe, Chertsey.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Relocation Agent Network
Royal Institution of Chartered Surveyors
Tenancy Deposit Scheme
OFT Approved Estate Agent Redress Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure