Lived in the Town Hall building in Staines-upon-Thames for a year. The flat was freezing cold in the winter, I've got kids so it was absolutely dreadful for them too. The windows are wooden so the heat just goes straight out. But more to the point, the central heating was ridiculous - they never heated up and were lukewarm to the touch. The ceiling leaked, the window sills inside leaked, water came through the wooden windows. It was just a horrible place to live. All throughout this years tenancy agreement we paid £1350 a month. When we announced we were leaving they hit us with bills. They took our deposit. Charged us for cleaning the apartment once we left. Charged us for painting the apartment once we left. Even charged us £45 for removing some Blu-tac marks on the wall, even though they charged us to paint the place. I've correspondence letters and emails and the PDF file of the bill they hit us with. I just wish I could do something about it. But I warn you, do not trust these rogues!!!!