Honestly in shock at my partners experience trying to buy her first house from these guys. She’s now been waiting over 14 months since agreeing to buy the property and is no closer to moving in… Still waiting for replies to enquiries, having to have her mortgage extended multiple times, constantly having to chase every little thing for anything to be done. Literally nothing has progressed in the last year and no one seems to have any idea why, I feel so bad for her as it’s taken over the last year of her life and she likely isn’t even going to get the property at this point. I would urge people to consider before dealing with this firm as our experience has been nothing but awful. If there is a member of staff reading this who would care to help her name is Ursula Johnson, she would really appreciate a call from someone proactive.

Poor service and rude negotiatiors. Only interested in the sellors interest not the buyer. Wouldn't use again if I can help it

my son was relocated to the South Coast for work. 6 weeks ago he gave notice and landlord agreed to early release from tenancy. The property is still not back on the market but that's ok because you still get your money but my son has to pay for two properties whilst waiting!!

Not very helpful and very rude

Trying to sell our house has been a nightmare and when providing feedback they refused to listen.

Trying to sell our house has been a nightmare and when providing feedback they refused to listen.

Makes you bid bad news don’t use.

Make you bid for a property that already has a price attached to it.

To Mark. (LETTINGS department ).NegativeProfessionalism

time wasting ignorant fools. sellers beware they messing with your potential buyers appalling dire bumbling fools

Do not rent a property through these people they are crooks! They are lovely in the office In St Ives but as soon as they have your money they are not interested. I rented a 2 bed in Woodlands Court in St Ives, Lisa Baugh who is the manager of the property management office is a bare face liar and a thief...she is a a rude and twisted individual who in my opinion does not know how to deal with people or customers she has argued with me over several issues and in the end put the phone down on me. Over £200 of my deposit is currently being stolen for so called cleaning that is not required. I rented a flat where they constantly hid the issues from me until the day I moved in - mould - neighbours with alcohol/ drug problems, one even had a poo on my doorstep... Strongly strongly strongly recommend you use somebody else. STAY AWAY