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Ashtons St Albans

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We have just used Ashtons St Albans for renting our 4 bed house. They have been extremely professional and got us more rent than they quoted us. The photography and videos outclassed their competitors. The lettings team handled all viewings and offers perfectly. I would highly recommend them. Special thanks to Sandy & Phillip

Reply from agent

Hi Ian, a quick message to thank you for taking the time to leave your 5* review. It's wonderful to hear that Sandy, Phillip and the team were on hand to help with all stages of your letting journey and we look forward to working with you again in the future! All the best, the Ashtons team.

5.00 /5

We couldn't recommend Louise Walker highly enough who has been assigned to our case for a house purchase and all we can say is that we have been SO LUCKY to have her looked after our case or the whole process would have been a lot more difficult for us. Louise was very responsive and on the ball, she helped us chase all the outstanding issues and reminded us what we needed to pay attention to. She took the ownership of her project seriously (She even sent us email on her day off !) and made sure every party's enquires were answered. You wouldn't find any agent who is more professional than Louise !PositiveResponsiveness, Professionalism

Reply from agent

Hi Cail, thank you for taking the time to leave your review - we'll be sure to pass your kind words on to Louise. We absolutely agree that she is an exceptional member of the team and we're delighted to hear she was able to help you so efficiently with your move journey. We do hope to work with you again in the future! All the best, the Ashtons team

5.00 /5

Received a friendly, professional service from all staff that I have dealt with in the lettings team to help me secure a new rental property.PositiveResponsiveness, Professionalism

Reply from agent

Hi Robert - thank you so much for your fantastic feedback. I will pass your kind words on to our Lettings team, who will be absolutely delighted, and we do hope to work with you again in the future!

5.00 /5

I could not recommend Ashtons St Albans enough. From the very start to the end of the process they were very professional and responsive, Louise worked tirelessly on what ended up being a 'nightmare chain' to make all the sales/purchases happen. Thank you Louise!PositiveResponsiveness, Professionalism

Reply from agent

Hi Joana, thank you so much for taking the time to leave Ashtons a review. Your kind feedback is much appreciated - Louise and the team will be absolutely delighted to hear they were able to make your move journey a positive experience and we wish you all the very best in your new home!

5.00 /5

Jamie is professional and responsible. He helps to solve all the problems during the renting process. Jo is nice and helpful in the viewing. The place is exactly the same as the virtual tour. There is also a concierge service helping out all we need during moving. Excellent service and experience.PositiveResponsiveness

Reply from agent

Thank you so much for taking the time to leave us a review Demi. We're absolutely thrilled to hear that Jamie, Jo and the team were on hand to ensure you're move journey was as smooth as possible!

5.00 /5

Absolutely delighted with my experience with Ashtons, especially Alex, who was extremely patient and kind throughout the entire experience. As a first time buyer I was completely overwhelmed with many aspects of the buying process and Alex was always very quick with his responses to my many many questions. I was pleasantly surprised to have had such a great amount of support and I will definitely be contacting Ashtons in future should I decide to purchase another home. Eternally grateful.

Reply from agent

Thank you so much for taking the time to leave your 5* review Ana, it's much appreciated. I will pass your kind words on to Alex and our team, who will be absolutely delighted, and we wish you every happiness in your new home. All the very best, the Ashtons team.

5.00 /5

Everyone we dealt with at Ashtons knew what the property they were marketing inside out, every question was answered and I felt in safe hands. No over the top sales pitch and through the sales progression stage Louise was honest and kept us well informed answering any concerns and questions we had quickly. A much more pleasant experience than with our last house purchase, thank you.PositiveProfessionalism

Reply from agent

Thank you for your 5* review Kathryn - we are absolutely delighted to hear that Louise and the team were able to ensure your move journey was as seamless as possible and we do hope to work with again in the future.

5.00 /5

It feels very strange to be writing positive reviews on estate agents, having been unimpressed by a few names in St Albans! The team were brilliant throughout all stages of my house purchase. Louise in particular was superb, constantly putting in the extra effor and liaising with vendors and solicitors to make sure that the process was all completed by the stamp duty deadline. Really impressive, and most appreciated.PositiveResponsiveness, Professionalism

Reply from agent

Thank you so much for your kind words, Stefan. We really appreciate you taking the time to share your review — and we agree, Louise is a true gem to have on our team! We very much hope to work with you again in the future.

5.00 /5

We had an absolutely fantastic experience with Ashtons St Albans in securing a property to rent under time pressure. Sandy was our contact and we could not have asked for anyone more helpful, responsive, and pleasant to work with. The process was extremely efficient and took less than a week from offer to signing which we really appreciated. We would definitely use Ashtons St Albans again and have no hesitation in recommending it to others.

Reply from agent

Many thanks for taking the time to leave your review for our lettings team Andreia. We love to hear feedback from our clients and we're so pleased to hear that Sandy and the team were able to make your move journey a positive one! All the best, the Ashtons team

5.00 /5

We've had a great experience when buying our first home with Ashtons. The team (Louise Walker in particular) has been very friendly, quick to answer any (even most silly) questions and always ready to support. The communication was always very efficient and thanks to Louise the whole process was very smooth. We definitely recommend them!

Reply from agent

We just wanted to say a huge thank you for your wonderful review Maria. We couldn't agree more that Louise is an absolute star and we're delighted to hear that her and the team were able to make your property journey as smooth and stress-free as possible. Wishing you all the very best in your new home, the Ashtons team.

Contact details
Sales Phone:

01727 819666

Opening hours

Unknown

Address

10 London Road, St Albans, Hertfordshire, AL1 1NG, South East, UK, AL1

About

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