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Kings Estates - Southampton

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

ILLEGAL FORCED AI SURVEILLANCE STALKING WITH NO SIGNAGE ON ENTRY. Sainsburys is now illegally surveilling customers with AI because the only …

1.00 /5

As far as the actual supermarket goes, it is very good. It is usually clean, tidy, organised, well stocked etc. There is usually a team member nearby if you need help, and they are usually very helpful! …

1.00 /5

Usually only one checkout open, with long queues, sometimes none. Nearly £400m profit and not paying staff to scan our purchases. Please sort it out.

1.00 /5

The worst organised shop I’ve ever been to. I dread every occasion I shop here.

1.00 /5

Did a big shop at this supermarket, which (given the size of the shop) took me just over two hours. I ended up receiving a parking ticket from Euro Car Parks instead. I appreciate that the car park is managed by an independent company, but I would have expected Sainsbury's to take some responsibility. I contacted Customer Services and even followed up my case, but unfortunately never received a response. The shop itself is good, but the parking rules are inconvenient, and it was disappointing to receive no support afterwards. I won't be returning, as no one should be penalised for doing a large shop at Sainsbury's itself!

1.00 /5

Big sign -30 pack diet coke for £10 with nectar. At checkout came up as £14.75. Advised that was wrong and I didn't want to pay that. Item removed. No offer to check the price. I went back to display to check I had read the price correctly. I had. Told another member of staff. I was told to tell customer services. No offer by them to sort out the right price so I could purchase item. As there was no queue at customer service I decided to mention it, got a blank look and no offer to sort it out so I could purchase item at displayed price. Sale lost. My thanks goes to the one member of staff who helped. The man who lifted the diet coke pack off the display for me.

1.00 /5

No frozen green beans again

1.00 /5

Being a delivery driver this Restaurant make your day worst. You have to wait one hour for 3 pounds. Always Riders weeping after accept order. Please change your staff

1.00 /5

Justice for Vikrum Digwa

1.00 /5

Online shopping set to come at 1 hour slot between 9-10am. Nothing appears. Call and are told to wait until 1pm. Nothing. Call again, after a drawn out conversation, 2 drivers didn't turn up, so we just weren't getting our shopping today. No one notified us, we hung around for hours waiting, because we were told to. Wasted a Sunday, tickets for an event that cost us hundreds of pounds that we had to not go to. So not only have we still not got our shopping, we now have to go shopping on a Sunday afternoon, explain to friends and family why we couldn't make the event. I am hugely hugely disappointed, not only for the above reasons, but because not one phone call email or text was sent to let us know what's happening. This seems like a massive customer service failure and just in general failure of managing staff and tasks. I would love to hear back from you to explain these problems, why Sainsbury's official stance is silence and possibly reimburse me for what was meant to be a wonderful Sunday.

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Opening hours

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Address

253 Portswood Rd , Southampton, SO17 2NG, UK, SO17

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