Excellent fast and friendly service from Loretto. A very positive experience - would recommend to anyone who appreciates the personal touch. Loretto even arranged to take final meter readings for me. Irish charm at its best!
Belvoir have been excellent in finding us good tenants quickly and in recommending reliable tradesmen for such tasks as replacing windows and fitting kitchen cupboards.
Really lovely group of ladies at Belvoir. Answered all our queries very quickly and efficiently and made us feel very comfortable during our tenancy. Would definitely recommend!
I'm a tenant with Belvoir and clumsily managed to snap my key to my building's front door. Obviously my fault but have to say how understanding and helpful the staff were. One of ladies even went to a locksmith herself and got another key cut. Could have been a very stressful Christmas period for me but thankfully I can relax now.
Great Team, Very Knowledgable. We went to Belvoir to sell our flat, Unfortunately Due to it being a New property and based on the current market it would be unlikely to achieve what we had hoped. No one wants to hear that the property isn’t worth as much as they had hoped, but at least we had an expert to tell us before we had any of the stress , and to talked us through a clear strategy on what we are likely to achieve and how they would plan to sell our property. (Which later due to it being part of a help to buy mortgage we needed an independent valuation from a RICS Surveyor, who told us exactly what Brian had.) After some discussion with Brian & Loretto we decided to Let the flat instead. They were clear from the start that it’s not just a check box for getting tenants in it’s about getting the right tenants. The flat was photographed and the listing which looked very professional, Tenants were found very quickly with a moving date set for 2 weeks after we moved out. Since then we have had complete comfort knowing our property is in the hands of Southamptons Best Sales & Letting Agent.
As a remote landlord, I have been able to rely completely on Brian, Loretto and the team to look after my properties. They are responsive, straightforward and always available to offer a wealth of sensible advice on the market. They have gone the extra mile when needed and deal with issues calmly and professionally. I’d recommend them.
I moved with Belvoir, Southampton as a result of an unpleasant and protracted experience with another agent. Belvoir invariably were accommodating and professional to the last detail. Most of my dealings are now with Loretta but all the team were as exemplary when I was dealing with them in the initial phase. This proved even more important as I am out of the Hampshire area and have to delegate every thing to them in the assurance that things are running smoothly.
After coming home from work to find a concern with the boiler and hot water tank, I was able to speak to a very helpful Property manager after hours. Gwen was able to provide support and guidance on how to proceed. A support call was logged on Friday evening and an engineer was onsite a few hours after the branch opened on Saturday. Amazing support from a team that really care about their tenants. Always welcoming and lovely to deal with. By far the friendliest letting agent experience I have had. Thank you Gwen and Belvoir team! Keep up the great work!
The service we received was excellent from start to finish and I'm so glad we chose Belvoir to sell our property. I appreciate all the work both Brian, Lorretto and the team put in along the way and the extra mile they all went to. If your looking for a service which is focused on whats best for you as opposed to margins and sales targets, and a more honest approach then Belvoir is the team to use. The high streets now are full of generic Tesco style estate agents where as Belvoir are what I would consider to be the John Lewis / Waitrose end of the market with an appropriate level of service. I am more than happy to recommend Belvoir.
Belvoir Southampton were recommended to us by good friends in the Southampton area who have had bad experiences with two other agents. We were looking for proactive letting agents who had speedy solutions to challenges other than just throwing their clients money at the problem. Belvoir Southampton found us a tenant for our flat within 5-days of confirming we wanted to go ahead. Wonderful! The fact that we were then departing on a holiday abroad 8 days later looked like an insurmountable challenge, but we need not have worried as the effort Belvoir put into sorting out the documentation (financial and other references, tenancy agreement, deposit agreement) and other arrangements (deep clean, PAT, legionella test) was exceptional. We are now into the next phase and have instructed Belvoir to provide a full management service. I have every confidence that they will continue with the very high standard of service they have provided so far.