Belvoir Southampton were recommended to us by good friends in the Southampton area who have had bad experiences with two other agents. We were looking for proactive letting agents who had speedy solutions to challenges other than just throwing their clients money at the problem. Belvoir Southampton found us a tenant for our flat within 5-days of confirming we wanted to go ahead. Wonderful! The fact that we were then departing on a holiday abroad 8 days later looked like an insurmountable challenge, but we need not have worried as the effort Belvoir put into sorting out the documentation (financial and other references, tenancy agreement, deposit agreement) and other arrangements (deep clean, PAT, legionella test) was exceptional. We are now into the next phase and have instructed Belvoir to provide a full management service. I have every confidence that they will continue with the very high standard of service they have provided so far.