Incredibly rude and unhelpful member of staff providing first point of contact. Negative attitude and treats potential customers like dirt. Do avoid if you can, there are much more helpful agents around. Try James Pye.
If I had the choice I would steer clear of this place unfortunately they seem to deal with about 80% of the affordable houses in the area, all they did was mess me around and never get in contact, when looking for a house on a short schedule that is the last thing I wanted.
While belvoir may be great in dealing customers using their service (at a cost ), they seem to have forgotten that every person who calls their office is a potential customer and should be treated the same no matter what the nature of the call. Manners are free !!!!
I was very disappointed that it took over 4 weeks to get a gas engineer out to the property to confirm that the oven did indeed not work. I was unable to cook anything other than on the hob and it is not the time of year to be eating salad. I know the first gas engineer was a no show and they had to find another one; but that really didn't help me. Additionally I had to advise that the engineer hadn't arrived. The fact that he didn't collect the key should have prompted a proactive action. The staff in the agency are very nice. It's a real shame that their contractor has prompted this review. Anyway, I now have a new oven (thank-you) and a dining room filled with packaging materials (grrrrr.)
worst estate agents I've ever had to deal with.
Peter and his staff are most helpful .We get regular reports on the properties they manage for us. They are always polite and make it a pleasure to do business with
12 Belmont Street, Skipton, BD23 1RP, UK