Beware of this agency. They may treat landlords well, but certainly not tenants. When you report an urgent problem, do not count on a quick response. It's very possible that I just came across a stingy owner. This does not change the fact that they should not protect landlords who do not care about the health of a tenant who lives in a house where water is pouring down the walls and mold is growing literally everywhere. They don't even bother to give back the overpaid rent, you have to ask for your money. Not to mention the deposit, which I have been waiting for for over a month. I highly do not recommend it. Unfortunately googe does not have option to reply but I can't leave it without comment. Dear Daniel, I have to deny your words because they are not true. The problem with dampness began before the winter period. With stronger rain, water dripped from the walls. The first worker was probably paid by you to lie about the root of the dampness. As I continued to insist, you sent a decent builder who was horrified to see black mould in every corner. He confirmed that the house is for general renovation, requires a new roof and protection of the walls. Admitted that using a dehumidifier is useless in this case. This is not the lack of heating, which was turned on very often anyway. Otherwise without heating on and at least two extra jumpers, you could freeze in this house. And in response from, in your opinion, generous owners, I heard that now is not the time to do anything. I just wondering how many tenants before me have been treated this way renting this house. Now, when I moved out landlords decorating house to make it looks nice again, and want to use my deposit to clean after all this work. Ridiculous. Over the years of using various rental agencies, I have never encountered such treatment and never have had problems with getting deposit back. You're using my deposit but you have no documents or invoices for anything. Regards.
Very concerning when you see a load of clearly fake reviews. All of them having done only 1 review ever, makes you look stupid and deceitful. Called to arrange a viewing and the girl who took the call was really slow and incompetent. Something else to put me off.
When I wrote to Daniel to inform him that a tenancy he had advertised through Belvoir Skipton, that we were living a nightmare in, failed a private water supply test - enterococci and coliforms were present in the tap water indicating fecal contamination (direct quote from Environmental Health via United Utilities laboratories) He replied that the landlord was flushing the pipes. What a reckless and irresponsible lettings agent. P.S. never even consider renting Cherry Tree Cottage, Sweetpea Farm, Earby Lancashire. Absolute disgrace.
Well I had a lovely day out in Skipton Market and on my way home I spotted myself in Belvoirs display window. I was happily muching on a butterd scone as I passed thinking of a nice cup of tea to wash it down with. So thank you Google maps for reminding me of that moment it was Nirvana.
Belvoir Skipton put my fiancé & I through a forensic vetting process. Sadly, they did not do the same to our landlord(s). We discovered after our first night at the property that the water supply is not fit for human consumption. It came out of the taps yellow, smelling unpleasant, with visible debris. The heating that was advertised as biomass underfloor wasn't working, to the point where we were told by our landlords that the boiler had been condemned three years prior. The backup electric heaters that we were assured would be sufficient to make up for this then began to fall off the walls, as they were secured onto the plasterboard only by plasterboard wall plugs, not safely screwed into masonry or batons. We have informed the local authority, and we fully intend to take our case to the property ombudsman just as soon as Belvoir Skipton respond to our litany of complaints.
Just changed tenant and the process went very smoothly. Early days yet to see a lomger term outcome.
Would NOT recommend to any young person with a good wage.NegativeProfessionalism
Rented from them but everything was done on the cheap. If anything had to be fixed they bodged it the first time then had to come round again to fix it properly
12 Belmont Street, Skipton, BD23 1RP, UK