Our sale and purchase experience was made easier with Lucy keeping us informed over a protracted period and a few ups and downs. She always did her best to keep all those involved up to date particularly during the last few weeks. Overall we would have liked to have had more conversations during the process rather than just emails but understand the need to maintain a paper record. We found the app added little value to the experience. Quealy & Co were professional and courteous throughout our transaction and were quick to respond to any questions we raised. We would recommend them as an agent.