I am a first time buyer and was placed in very capable, safe hands with Quealy. I purchased a leasehold property which took just under 12 weeks, all thanks to superb service and care from Lee Garlick and Lisa Pacitti. It is very clear that providing outstanding customer service is at the forefront of their minds, demonstrated through their thorough communication and general conscientiousness. The team went above and beyond to ensure a smooth purchase, providing regular updates throughout (Athena especially!) and being quick to respond to general queries. There was a hiccup along the way (through no fault of Quealy) but was resolved in a very timely manner with the help of Lisa and Lee’s speedy communication and genuine care. I felt very much taken care of along the way and will recommend Quealy to others going forward. Thank you very much, team.