Awful arrogant estate agents, lots of hidden extortionate fees (even for an estate agent) Very very poor service BEWARE BUYERS SELLERS LETTERS

Claimed to be professional but not at all.

I think 95% of the previous comments were submitted by same person/s, can easily tell by the pattern of the comments. However, I just would like to comment on one particular person, Julie, who I may say has been quite arrogant and she acts like we're asking for free housing while we pay for their fee and we expect to get good service as a customer. The way she talks to us is like she's a boss and I am her employee. I do not want to waste my time arguing with someone who keeps on talking while she has to let the customer tells what they expect for what they will pay.

You cannot trust this agency. They sound very helpful when you speak to them, but they are deceitful. My house sale had 'fallen through' and they didn't even tell me - I wondered why the sale was taking so long and only found out on the final week of my sale (from my Solicitor) that it was a different buyer!!

Despite being told many times about drug dealing occurring in one of their properties, they still haven't taken any action against the tenants.

Unprofessional, uncaring and useless.

Appalling letting agent who are allowing a family of eight to remain in a property even though this family are ruining the lives of their neighbours.

They lack the human touch. I found a property to rent from them. When my partner and I split up and I was due to attend hospital they went about securing my ex to take over tenancy even though they knew I was due for an operation. They …

Not even one star. Street ahead sell very well, then tell you to review them 5 stars straight after that. however, when you have problems like we have for the past near 6 months, they cannot help you. We have been without keys and important maintenance now for 6 months which has been anything but a positive experience. The property management team appear to be lazy as they don't actually do anything to help and sometimes even ignore emails and don't call back. Never use Streets ahead is my recommendation.

I wouldn't trust these guys at all. I got them to rent out my property but not only did they fail to place a rental payment into my account...making me miss a mortgage payment! Luckily, the bank was OK with it and allowed me to make the …

I wouldn't trust these guys at all. I got them to rent out my property but not only did they fail to place a rental payment into my account...making me miss a mortgage payment! Luckily, the bank was OK with it and allowed me to make the payment a few days after. I learnt after that the tenant had actually made the payment in time, it was Christopher Russell that failed to pass this on! The last draw was charging me for the renewal of a rental contract that had not even happened. Our tenant had never been approached for renewal or signed any renewal contract. They kept the money though and to date still haven't returned it. Needless to say, we decided to ditch them and deal directly with our tenant, who also didn't like them much either. It's a shame but totally lost trust in them.