Claimed to be professional but not at all.
I think 95% of the previous comments were submitted by same person/s, can easily tell by the pattern of the comments. However, I just would like to comment on one particular person, Julie, who I may say has been quite arrogant and she acts like we're asking for free housing while we pay for their fee and we expect to get good service as a customer. The way she talks to us is like she's a boss and I am her employee. I do not want to waste my time arguing with someone who keeps on talking while she has to let the customer tells what they expect for what they will pay.
Reply from Christopher Russell: raterAgent.co.uk is a trustworthy, dedicated estate and letting agent review site for getting proof of the quality of an agent’s service. Using our exclusive raterMark system, every single review is checked by a human being before it is set live, to weed out fakes.
Christopher Russell strive to deliver the best service and we are sorry that you feel that the service you have received has not met your expectations.
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