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Christopher Russell

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Michael Chapman during our tenancy lied, changed details and made the whole experience terrible. After moving out he swindled out of the deposit as much as he could, claiming maintenance is my responsibility to pay for. To be rid of him accepted the charges as I could no longer deal with the lies and strongarm tactics he used

Reply from agent

This is a blatant lie and the property was left in a disgusting state and the costs where claimed on behalf of the landlord. We are very happy to post pictures on here as to how you left the property and the work that needed to be done to put it right.

1.00 /5

Patronising! Im still waiting for an email from last week so not very helpful either

Reply from agent

Dear LB, Thank you for taking the time to share your feedback with us. We are sorry to hear that we failed to meet your expectations and deliver the level of customer service that we strive to provide. At Street Ahead, we strive to provide our customers with high-quality service, and it is unacceptable that we fell short of this standard in your case. We would like to assure you that we take your feedback seriously and would like to resolve this issue as soon as possible. If you could please provide us with your email address or contact information, we would be more than happy to follow up on your email and assist you in any way we can. You can reach us at talktous@streetsahead.info. Thank you for bringing this to our attention. We look forward to the opportunity to make this right and provide you with the exceptional service that you deserve. Best regards, Streets Ahead South Croydon Team

1.00 /5

Spam letters about moving house even sending a newspaper cutting about a company advertising removals. The company they advertised recently also received a lot of bad press in the media with some branding them “a scam”. If your going to send spam marketing at least advertise reputable companies!

1.00 /5

I'm not moving house, still getting spam from movers. Any company paying for their incorrect information is wasting their money.

1.00 /5

"Your property data was sourced from TwentyCi" thanks for the spam

1.00 /5

Initially thought the Sidcup branch were good agents, however their lack of attention to detail make their overall service very poor. They acted on behalf of our vendor's solicitors to remove items in our house before we moved in (very clearly listed in writing by my solicitor). They left several items behind and when I rang to notify them, they blamed the vendor and then our solicitor who was "passing the buck". Quite unprofessional, especially as they ask everyone for positive reviews...wouldn't recommend.

1.00 /5

Appalling service. Used to be excellent but they’ve seriously lost their way these days. No continuity with different person dealing with your property each day. Would never use them again or recommend them. Go elsewhere - there are much better agents around that do care

1.00 /5

My experience that estate agency doesnt let even to viuew the property, saying that they only sale the property to first time buyers. I tried 6 times to book any property with no succes will never call them again. Dont waist your tine

1.00 /5

Very bad agent. Never trust them to sell or manage letting your property. Fool the customers. The Worst agent I have dealt with. Don't waste your time with them.

Contact details
Opening hours

Unknown

Address

33 The Oval, Sidcup, Kent, DA15 9ER, South East, UK, DA15

Our team

Russell Gibbs

Tenancy Deposit Scheme

No marketing information available

No awards information available

No marketing information available

No awards information available