Terrible Experience!!!!!!!!!!!!! Would never ever use this company and i advise anyone to not even bother. The lack of communication is appalling! I asked who receives the email sales@... and everyone in the company receives these emails yet no reply to any emails!! Having to constantly chase to confirm viewings and not even having a reply to an offered amount with proof of funds and mortgage in principal sent over. Then 7 days later called by the estate agent to nothing but increase the offer! WOW Shocking Experience, will never use again! What a waste of time!
Reply from Christopher Russell: Dear Mrs Baldry,
We have no one registered under the name Baldry.
If you could email me direct so I can look into this.
r.gibbs@chrsitopher-russell.co.uk
The sales inbox is available for all sales staff to view. If you had offered then I cant understand that you never had any communication from the office or you did not chase an offer you had made for several days.
We do deal with multiple offers on an number of houses and under the property ombudsman we would have sent you a formal notification of your offer. This may have gone into Spam email.
Russell Gibbs
