I have moved from Expert Agent to Rezi and i think the software has great potential and is being developed all of the time. What we have struggled with is: 1. MERGE. this has been poorly managed and much data was missing or placed in the wrong fields. Other issues also to many to list. 2. WORKFLOWS After 4 months mine are not set up with an expected deadline of some time in the future. 3. REPORTS None of the reports work!!!: e.g i cannot print off a single list of my sales! NO PIPELEINE REPORT AFTER 4 MONTHS! 4. IT CRASHES Today again the server is down. Staff arrive at work and can't use the software until 9.20am. The team are open to development and will listen to suggestions and how the system can be improved for estate agents. This does take a long time however and then when they do make those changes they are often un tested and don't work anyway. For example we asked for a postcode field for applicants so that we could filter applicants that live in certain area's, they added it which was great, but they didn't test it and so when we used it it just didn't work and still doesn't, two months later.... I dont mind paying more for a quality product. but after 4 months of banging my head against a wall i'm wondering whether i've done the right thing. Look I believe that this software could be great, but at the moment it feels like its still in development and not ready to be used daily. Maybe if you are looking at this in 6 months or a year they will be ready to take on customers and deliver on their promises. *** I hope they sort this out because it has the potential to be great, but at the moment it looks good but doesn't deliver ***