Wasn't as plain sailing as I expected to sell my property. Dealt with ALOT of different agents, there was no one person or smooth handover. First offer was accepted and it took 4 weeks to find out that person could not afford the mortgage (although I was reassured throughout not the be worried). Felt the estate agent were supporting buyers (who were using their recommended solicitors) more than me and these buyers held up the chain and had complete control, meaning we had to come home early from holiday, being disturbed throughout (with an 'I forgot you were on holiday' email), booking new tickets, losing money. I offered to help the buyers who were very difficult and felt Joe and team were not supporting my needs and helping the buyer and their solicitor see things through my eyes and the face we might lose the property we were buying.