Christopher Russell

I am very disappointed with this agency. They had arranged a viewing on Friday night. During the viewing after a brief conversation with the agent I said that we (me and my wife) liked the property and wanted to rent it. He asked me when. I said : ASAP. I received an assurance that he would contact the landlord the next day to inform him of our decision and then will call us. From that point on, we had no calls from the agency anymore. We tried to contact the agent and left a contact phone at his office but did not have a call. Tonight we went to the office to find out what was going on. They explained to us that the property had already been negotiated and the agent had no obligation to inform us about that or to call us. We have missed other proposals because of this unfair act by this agency. This agency either does not respect enough people who have and trusted it to be its clients, or has a racist attitude towards certain nationalities. I hope this kind of attitude is a precedent in this industry.