Avoid at all costs!!!! They will do absolutely anything to push a sale through even lying to their clients! They are completely unorganised and UNTRUSTWORTHY! Me and my partner are first time buyers and we’re interested in an apartment in the town centre. We tried to arrange a viewing where the first time they just didn’t turn up because they booked us in for the wrong property and the second time they didn’t have the keys (both times we booked almost a week in advance and taken time of work). When we decided to move ahead with the property as soon as we got past the stage of paying the solicitors, paperwork came through and we found out the property had been on the market for three years !!!!!! But it had been advertised as three MONTHS on the Belvoir website! We would NOT have touched the property if we had known that it had not been sold for three years! We were wanting to sell it again in a few years and if it was on the market for 3 years with no interest then this is alarming! When we asked Belvoir why the paperwork said 3 years they said it was true, it was up for 3 years then they briefly took it down for a month so they could repost it (basically refresh the feed to try to get more interest) FALSE ADVERTISING!!! SO DECEIVING and ABSOLUTELY HORRENDOUS RESPONSE after. I then asked what the price they had been advertising the property for the last 3 years was and in response they said they didn’t know!? How can they NOT KNOW? …. They should have all the paperwork there?- GO AND FIND IT! SO UNORGANISED and gave us a horrific experience as first time buyers. As a first time buyer you want to be able to trust the people you are dealing with. Buying a property is a daunting thing as it is but it should be an enjoyable process… Belvoir twist and withhold information just so it benefits them. We lost money from having to pay the solicitors for the work they had completed up until that point and we pulled out the deal. Not a CHANCE do we trust anything or any information Belvoir provide us with.

Pretty annoyed with the service. I asked three weeks ago for a viewing for a property I was told they'd get back to me, sent an email this morning requesting a time which I replied to in 2 minutes. Just rang them yes it fully booked sorry. Why bother even emailing me to let me know about viewings. Just time wasters to be quite honest, mess you around and drag things out unnecessarily

I was with Belvoir Sheffield for six months, and we did not get any help about it. I want to be fair and honest when I am telling to people about the company . First of all, they will ask you to clean your before you leave the property and when you receive the property did not clean professionally (unfair comparison). Again, I asked them to help me with the oven where it was stopped working without reason, and they leave me for three weeks eating from a restaurant without any apology email. I fixed it using my money to avoid eating from the restaurant, and I believe it is a good idea where crazy to stay t more than half a month eating from the restaurant. Finally, I am waiting for my deposit to return to my account, and I will keep you first with old pictures, and then I will add new photos when I left the flat.