The worst customer service I have received in a long time. Not one email was responded to. When I called staff were uninterested. I was told I had no paperwork to fill in, Im not sure how you apply for a house without any paperwork? I doubt our 'application' was even put forward. We then had to chase them for a week because they couldnt be bothered to tell us anything.
Reply from DDM Residential Scunthorpe: I'm sorry to hear about your experience. We take feedback like this very seriously and would like to address your concerns directly. Please could you provide us with your contact details or get in touch with our office at your earliest convenience so we can investigate this matter thoroughly and work towards a resolution? Your satisfaction is important to us, and we want to ensure we make things right.
Thank you for bringing this to our attention.
The DDM Team
