A selection of reviews, highest rated first. Not every review may be shown.
Heaven at Martin & Co is always a pleasure to deal with, communicative and responsive.
Reply from Martin & Co Saltaire: Thank you, Chris, for your five-star review and your kind words about Heaven.
It’s lovely to hear that she’s looking after you so well. Heaven genuinely cares about the landlords and properties she looks after, and I know she’ll be really pleased to read your comments. Good communication and being there when you need us are so important, especially when you’re trusting someone else to manage your investment.
We’re very lucky to have Heaven as part of our Martin & Co Keighley team, helping landlords across Keighley and the surrounding areas with their lettings and property management. Alongside this, we also help local homeowners with property sales.
Thanks again, Chris, for your continued trust in us. It’s very much appreciated, and I’ll make sure Heaven sees your lovely feedback.
Gary and team.
I have rented from Martin and Co for over 6 years. They are always able to help and any issues are quickly resolved. The staff are always helpful and friendly, Heaven has been very helpful supporting me to move home and communicates well.
Reply from Martin & Co Saltaire: Thank you, Jade, for your lovely five-star review and, more importantly, for trusting Martin & Co Saltaire with your home for over six years.
It’s really nice to hear that you’ve consistently found our team friendly and helpful, and that any issues you’ve had have been dealt with quickly. Looking after our tenants is just as important to us as looking after the properties we manage, so feedback like yours means a lot.
I’m particularly pleased to hear how supportive Heaven has been with your recent move. Moving home can be stressful, and having someone who keeps you informed and is there to help can make all the difference. I’ll make sure Heaven sees your comments, as I know she’ll really appreciate them.
We’re proud to help tenants and landlords across Keighley and the surrounding areas through our lettings and property management services, alongside helping local homeowners with property sales.
Thank you again, Jade, for your continued trust in us over the years. We really appreciate your loyalty and hope you’ll be very happy in your new home! 🏡
Gary and team.
Today I meet Jodie to view a property, she was very friendly and kind and so helpful. Show me the property. I would give her a five star review. X
Reply from Martin & Co Saltaire: Thank you, Gill, for your lovely five-star review and for taking the time to share your experience with Martin & Co Saltaire!
It's wonderful to hear that Jodie made such a positive impression when showing you around the property. Looking for a new home should be an enjoyable experience, and having someone who is friendly, approachable and happy to help can make all the difference.
Jodie will be delighted with your kind words, and I'll certainly make sure she sees your review. It's always lovely when someone takes the time to recognise a member of our team personally.
As local estate and letting agents serving Saltaire, Shipley and the wider Bradford area, we're proud to help tenants find their next home, support landlords through our lettings and property management services, and assist homeowners with property sales.
Thank you again, Gill. We really appreciate your feedback and hope we can help you find the right home! 🏡
Gary and team.
Reply from Martin & Co Saltaire: Thank you, Ejike, for your five-star review and for choosing Martin & Co Saltaire!
We're really pleased you've had such a positive experience with our team. Whether helping tenants find their next home, supporting landlords through our lettings and property management services, or assisting buyers and sellers with property sales across Saltaire, Shipley and the wider Bradford area, providing excellent customer service is always our priority.
Thank you again for taking the time to leave us a review. We really appreciate your support and hope you're very happy in your home!
Gary and team.
Heaven Duffy is currently managing a property of mine in Thackley. Heaven is professional, efficient and prompt with her responses in relation to any issues that have arisen. She is well informed and pleasant to deal with……
Reply from Martin & Co Saltaire: Thank you, Patrick, for taking the time to leave such a lovely review.
It's great to hear that Heaven has been looking after you and your property in Thackley so well. She's a valued member of our property management team, and I know she'll be delighted with your comments.
At Martin & Co Saltaire, we pride ourselves on providing landlords across Thackley, Idle, Shipley and the wider Bradford area with professional, responsive and reliable property management. It's particularly pleasing to hear that Heaven is delivering on those standards.
Thank you again for your continued trust in us.
Gary and team.
"I had a fantastic experience with Martin & Co Saltaire! Hannah, Jodie, Carol, and the team were extremely helpful, professional, and polite throughout the whole process. They made everything smooth and stress-free. Highly recommended if you are looking for a property in the Saltaire area!"
Reply from Martin & Co Saltaire: Thank you, Sarwan, for your fantastic five-star review and for choosing Martin & Co Saltaire to help you find your new home!
It's lovely to hear that Hannah, Jodie and Carol all played a part in making your experience such a positive one. Finding the right property and going through the rental process can sometimes feel a little overwhelming, so we're really pleased the team made everything straightforward and stress-free for you.
I'll make sure your kind words are passed on to everyone involved. They're a great team, and it's always rewarding to hear that their hard work, professionalism and friendly approach have made a real difference.
As local estate and letting agents covering Saltaire, Shipley and the wider Bradford area, we're proud to help people find their next home, while also supporting landlords through our lettings and property management services, alongside helping homeowners buy and sell properties.
Thank you again, Sarwan, for your recommendation. We really appreciate it and hope you're very happy in your new home! 🏡
Gary and team.
I have used Martin and Co (Saltaire) for many years in utilising their fully managed property letting services and have found their staff and service to be efficient and professional at all times. No query is too small or too large, all queries and problems are dealt with promptly. Caroline, Jess, Heaven, Ian and Denise are whom I deal with on a regular basis and I have found them to be extremely friendly and helpful at all times, they have always provided me with balanced advice, solutions and support to any issues I've had. Highly recommended!
I’d like to make a special mention for Jess and thank her once again, she has been absolutely amazing in helping me to resolve an issue I’ve experienced recently with a utility company regarding gas and electricity billing, she has gone above and beyond in assisting me and even took this problem to the ombudsman on my behalf and am more than pleased to say the ombudsman found in my favour, this would not have been the case if Jess had not been so diligent and relentless in fighting for my interests!
I’d also like to thank Heaven, she is amazing at taking care of my property and in keeping me informed about any issues, resolving them in a friendly, professional and prompt manner.
Reply from Martin & Co Saltaire: Thank you, Anand, for such a fantastic and thoughtful review, and especially for the trust you've placed in my teams at Martin & Co Keighley and Saltaire to look after your properties over so many years.
It's wonderful to hear that you've consistently found our staff professional, approachable and quick to help, whatever the issue. Managing someone's property investment comes with a lot of responsibility, and we know how important it is for landlords to have people they can rely on for honest advice, practical solutions and regular communication.
I'm particularly pleased to read your comments about Jess. The problems you experienced with your utility company clearly weren't straightforward, and the fact that Jess pursued the matter all the way to the Ombudsman and achieved a successful outcome for you is a brilliant example of her determination to do the right thing for our landlords. I'll make sure she sees your lovely comments, as I know they'll mean a great deal to her.
It's equally lovely to hear your praise for Heaven and the way she looks after your property, keeping you informed and dealing with issues promptly. Caroline, Ian and Denise will also be delighted to receive your recognition. Having a team that genuinely cares about the landlords and properties they look after is something I'm incredibly proud of.
With Martin & Co offices in both Keighley and Saltaire, we're fortunate to have experienced teams looking after landlords and their properties across Keighley, Saltaire, Shipley, Bradford and the surrounding Aire and Worth Valleys. Whether it's finding the right tenants, handling maintenance and compliance, or providing a comprehensive fully managed lettings and property management service, our aim is always to make life easier for our landlords. Alongside this, our estate agency teams help local homeowners and buyers with property sales throughout these areas.
Anand, thank you again for your continued loyalty and for taking the time to recognise so many members of the team. Reviews like yours mean a tremendous amount, particularly when they come from landlords we've had the pleasure of working with for many years.
We look forward to continuing to look after you and your properties for many more years to come.
Gary and team.
Jodie was absolutely fantastic! She was exceptionally professional, positive, and friendly throughout the viewing. She took a genuine interest in what I was looking for and made me feel comfortable and welcome. Her enthusiasm and professionalism really stood out. Thank you, Jodie, for such a lovely experience!
Reply from Martin & Co Saltaire: Thank you, Fozia, for your lovely five-star review and for taking the time to share your experience with Martin & Co Saltaire.
Jodie will be so pleased with your comments! She’s naturally friendly and enthusiastic, but what really matters is making sure everyone feels welcome, comfortable and listened to when viewing a property. It’s lovely to hear that she took a genuine interest in what you were looking for and made such a positive impression.
Finding the right home is an important decision, and we want every viewing to be an enjoyable experience rather than simply being shown around a property. It’s great to know Jodie achieved exactly that for you.
As local estate and letting agents serving Saltaire, Shipley and the wider Bradford area, we help tenants find their next home, support landlords through our lettings and property management services, and assist homeowners and buyers with property sales.
Thank you again, Fozia, for your kind words about Jodie. We really appreciate your feedback and hope we can help you find somewhere you’ll love calling home
Gary and team.
Jodie was extremely friendly, helpful and very informative during the viewing :)
Reply from Martin & Co Saltaire: Thanks Natalia for leaving Jon some feedback following your experience in dealing with Martin and Co, it’s greatly appreciated. Gary
I honestly couldn’t recommend Jodie enough! She was absolutely amazing from start to finish and such a genuinely lovely woman. She made us feel so welcome and comfortable while showing us around the property, and was so friendly, helpful and approachable throughout.
It was such a pleasure meeting her, and she really made the whole viewing experience so positive. People like her make such a difference, and I’m really grateful for how lovely she was. Thank you so much!
Also I would definitely recommend Martin & Co based on our experience. Thank you so much for making what can sometimes be a stressful process feel so easy and pleasant!
Reply from Martin & Co Saltaire: Thank you, Natalie, for such a wonderful five-star review and for your lovely comments about Jodie and Martin & Co Saltaire.
Jodie will be absolutely thrilled to read this! She has such a friendly, welcoming personality, and it's lovely to hear how much of a difference that made to your property viewing. Finding a new home is a big decision, so we always want people to feel comfortable, relaxed and able to ask as many questions as they need. It's great to know Jodie made the whole experience so enjoyable for you.
We're especially pleased that you would recommend Martin & Co based on your experience. As local estate and letting agents serving Saltaire, Shipley and the wider Bradford area, we help tenants find their next home, support landlords through our lettings and property management services, and help local homeowners and buyers with property sales.
Thank you again, Natalie, for taking the time to recognise Jodie. Feedback like yours really does mean a lot to our team, and we hope we can help you find the perfect home. 🏡
Gary and team.
Denise Feather
Hannah Jackson
