Martin & Co Saltaire

Reply from Martin & Co Saltaire: Thank you, Anand, for such a fantastic and thoughtful review, and especially for the trust you've placed in my teams at Martin & Co Keighley and Saltaire to look after your properties over so many years. It's wonderful to hear that you've consistently found our staff professional, approachable and quick to help, whatever the issue. Managing someone's property investment comes with a lot of responsibility, and we know how important it is for landlords to have people they can rely on for honest advice, practical solutions and regular communication. I'm particularly pleased to read your comments about Jess. The problems you experienced with your utility company clearly weren't straightforward, and the fact that Jess pursued the matter all the way to the Ombudsman and achieved a successful outcome for you is a brilliant example of her determination to do the right thing for our landlords. I'll make sure she sees your lovely comments, as I know they'll mean a great deal to her. It's equally lovely to hear your praise for Heaven and the way she looks after your property, keeping you informed and dealing with issues promptly. Caroline, Ian and Denise will also be delighted to receive your recognition. Having a team that genuinely cares about the landlords and properties they look after is something I'm incredibly proud of. With Martin & Co offices in both Keighley and Saltaire, we're fortunate to have experienced teams looking after landlords and their properties across Keighley, Saltaire, Shipley, Bradford and the surrounding Aire and Worth Valleys. Whether it's finding the right tenants, handling maintenance and compliance, or providing a comprehensive fully managed lettings and property management service, our aim is always to make life easier for our landlords. Alongside this, our estate agency teams help local homeowners and buyers with property sales throughout these areas. Anand, thank you again for your continued loyalty and for taking the time to recognise so many members of the team. Reviews like yours mean a tremendous amount, particularly when they come from landlords we've had the pleasure of working with for many years. We look forward to continuing to look after you and your properties for many more years to come. Gary and team.