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SnugPads

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Houseman properties have managed the letting and upkeep of my flat in Pinner for the last 4 years. They have been excellent keeping me up to date with what is happening, providing tax documents and information about repairs and organising legal inspections. The contractual and finance side of the business is also handled very professionally. I would have no hesitation in recommending them.

Reply from agent

Thank you for the excellent five star review. You are a pleasure to work with.

5.00 /5

Absolutely amazing. Thank you to Emma and Raphael for helping me and my husband find a property in London successfully. They have been amazingly supportive and we are very pleased and are excited to move in soon. Highly recommended agency! 😊 …

Reply from agent

Thank you for your lovely review, it has been a pleasure dealing with you and we hope you will be happy in your new home.

5.00 /5

Have now worked with Raphael for almost 10 years, my experiences have been nothing but good. Pro-active, quick to respond and takes the initiative. A pleasure working with, particularly in direct comparison to some of the alternate companies with whom I have regularly had bad experiences - this has not been the case and will definitely work with Houseman Properties for all my rental/letting needs in the future.

Reply from agent

Thank you for the excellent review. As one of our long-standing landlords, I appreciate your opinion. You're a pleasure to work with.

5.00 /5

Stayed with the team for three years. Highly professional and they know the ins and outs of managing a property which made things straight forward. Checkin was smooth and handled over the video. Any amendments were made and the team is very responsive. Checkout was also smooth and communication is excellent. I would encourage greater flexibility when renewing contracts when tenants are looking to shift.

Reply from agent

Thank you so much for the positive review. You have been an excellent tenant and a pleasure to work with. We wish you and your family peace and happiness in your new home.

5.00 /5

Have been a tenant with them as agents for 2 years. Fantastic people. Very quick and easy to communicate with, got the couple of "wear and tear" issues resolved as quickly as possible and very easy check in and check out of the flat. Definitely recommend.

Reply from agent

Dear Fernando, Thank you so much for your kind words and the five-star review! We are thrilled to hear about your positive experience with our agency. It has been a pleasure assisting you over the past two years, and we're glad we could make your check-in and check-out processes smooth. We appreciate your recommendation and look forward to serving you again in the future!

5.00 /5

I stumbled upon Houseman Properties advertising a 2 bed rental property late summer. Arranged a viewing and was astonished it was a 1:1 appointment. Met with Raphael and the tenant for viewing. From this first visit to moving in Raphael & Emma were extremely helpful, professional and detailed. Everything fell into place quickly efficiently and simply. I was supported through out, all my questions quickly followed up and answered and including awkward questions too were dealt with ease. Move-in was made with ease and follow ups were dealt with professionally with a lot of empathy. All matters were just taken care of. Absolutely amazing! Raphael and Emma both make a wonderful team and are professional, friendly respectful of individual needs and very supportive . I would choose Houseman properties again and referred them to my friends and family.! Excellent service! Everything taken care of! Absolutely brilliant service! I highly recommend Raphael & Emma! Thank you!

Reply from agent

Thank you for the review. It's been a pleasure helping you. We wish you peace and happiness in your new home Emma + Raph,

5.00 /5

We had a fantastic experience with Houseman Properties! Emma and Raphael were instrumental in helping us secure a beautiful property in London. They went above and beyond to advocate for us as tenants, and the professionalism in handling paperwork was impressive. Emma's continuous support, from document work to the final check-in, made the entire process seamless. I highly recommend them for anyone seeking property services in London. They really understand their work and client-side as well.

Reply from agent

Thank you very much for the excellent review. You have been a pleasure to work with. We wish you much peace and happiness in your new home.

5.00 /5

I cannot fault the service I received one bit. The Houseman team made my moving process stress free from start to finish. From the viewing with Raphael, to the referencing process with Emma. They were amazing. Emma was polite, professional and efficient. Always keeping me updated, every step of the way. Would 100% recommend them if you would like a seamless moving process.

Reply from agent

Thank you for the five-star review. You have been a pleasure to work with. Emma and I wish you health and happiness in your new home. Raphael

5.00 /5

Emma and Raphael are just brilliant! They have let my property a series of times now, quickly and to great tenants. They are such a pleasure to work with. They communicate quickly and clearly. Their advice has always been spot on. They are high quality and totally efficient with everything they do. They have also been super helpful and introduced me to fantastic suppliers to help complete refurbishment works. I couldn't be in better, safer hands.

Reply from agent

Thank you so much for the excellent review. We value the feedback. It's a pleasure to work with you. Best E + R

5.00 /5

Very quick sale, full price. Can definitely recommend

Reply from agent

Dear HWG Immobilien, Thank you for your stellar review! We're thrilled to have facilitated a quick sale at the full price for your property. Your recommendation is highly appreciated. Looking forward to serving you again in the future! Best regards, Antony

Contact details
Lettings Phone:

0161 327 2627

Opening hours
Monday-Friday: 09:00 - 05:00
Address

St. James House, Pendleton Way, Salford, Manchester, M6 5FW, UK, M6

About

SnugPads is an online Student Property Management and Letting Agency. Helping students in Salford and Manchester with their housing needs. We have property sizes ranging from 1 bed luxury flats to 10 bed student house shares. Moving is a busy and exciting time and we're here to make sure the experience goes as smoothly as possible by giving you all the help you need Under one roof. The company has always used computer and internet technology, but the company's biggest strength is the genuinely warm, friendly and professional approach that we offer all of our clients. Our record of success has been built upon a single-minded desire to provide our clients, with a top class personal service delivered by highly motivated and trained staff. A sign of this success is the fact that a large proportion of our business is from referrals, satisfied Clients who have recommended us to friends and family. So, if you want professional help and advice on all aspects of moving home please contact us on the above number or call into our office.

Our team

SnugPads

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