I was not a direct client of Richard James in Rushden but had reason to contact them for multiple updates. The Staff were polite, professional and very helpful. Calls are returned and you get accurate information. Particularly got a very responsive and prompt resolution to my queries from Sophia Eastwood. Could have added 5 more stars if possible.PositiveResponsiveness

Could not recommend Danny and the team more. I met him when looking for my first property 2 years ago, and even though I didn’t end up buying from RJ I always appreciated (and never forgot) his complete honesty, warmth and professionalism, so decided to contact him when I was selling. Danny came to my house extremely well prepared with lots of information about similar properties they had sold in the area. He was completely honest and frank about what was achievable, and went over and above to get viewings (and offers) the same day I signed the contract. Throughout the conveyancing process (which everyone knows can be stressful), he didn’t disappear. He was still there to answer questions, contacted me regularly and provided any information I needed to settle my mind. If I was to buy / sell in the Rushden area again I would choose Danny and his team every time. Couldn’t recommend them more. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Selling and buying with Richard James (Rushden) was made really easy by their professionalism and availability to be contacted. I would highly recommend selling your property with them as they are realistic, non pressurising and honest agents. I would like to thank them for helping us find our perfect home - we appreciate it a lot.PositiveResponsiveness, Quality, Professionalism

We cannot fault Richard James Estate Agents. We had a 5* plus service from start to finish. They kept us updated every step of the way, even calling when there was no update just to keep us reassured that the sale was still progressing well. We will definitely be recommending to family and friends, and if we ever need to move again in the future, we will be using them again.

I have found the team at Richard James - Rushden to be excellent. The professionalism, courtesy and support they showed was exceptional. They know the area well and they do their research when providing a valuation. The team were available and responsive, friendly, well informed and ready to provide a view when it was needed. They were flexible - the additional hours that the branch is open in the evenings and weekend compared to other agents meant there were no dead times for viewings or time when I couldn’t speak to someone about how the sale was progressing. Richard and Danny were excellent, working with me every step of the way . Sophia provided well informed viewings and excellent feedback to me. And Hazel was always a friendly, responsive voice on the end of the telephone. I have been so impressed, the team are now managing two other transactions for family based on my experience. I wouldn’t hesitate to use Richard James Rushden again in the future.PositiveResponsiveness, Professionalism, Value

Thank you so much to the team for assisting us during this process. Excellent customer service also!

Richard James Estate Agents in Rushden provided an excellent service. They went above and beyond working with our solicitor to get the sale and purchase through quickly and as least stressful as possible. They responded quickly to phone calls and emails and resolved any issues we were having rapidly. Cannot recommend them enough 🌟🌟🌟🌟🌟 great customer service is in attention to detail 👌