I can see based on their Trust pilot score of 1.5 and poor google reviews why people do not trust or use Feefo. I signed up as a business and false promises made by their sales team and subsequently poor customer service means I will be going back to more reputable based platforms for my companies review requirements. Poor company, poor ethos and screen real reviewers from leaving feedback.

I noticed that there was a huge disparity between Feefo reviews (positive) and other review sites - yell / google / trustpilot - for a company I had a problem with. …

Made lots of promises had to do everything myself, persuaded me into 6 months contract.. Sarah Armstrong is very aggressive and keep saying that they can't guarantee …

As a company that is supposed to have customer service at its forefront, I have been left very disappointed with the service. When trying to achieve Product Reviews Stars on Google Shopping Campaigns, I have been sent on a wild goose chase. …

Communication has been terrible, internal procedures mean you get passed around to different people constantly. As an overseas landlord you provide an awful service which is why I’m moving my property away from you.

Disgusting company. Takes the sides of landlords when tenancy has ended. They hold on to deposits for weeks with no good reason. They lie about if they are in the office to avoid phone calls. DO NOT use this company if you want your deposit back. Hiding behind nonsense “legalities” in order to deflect the blame from the fact they don’t want to give you your money back. HORRENDOUS.