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Thomas Morris - Royston

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Preston Baker cane in and sold our house after it had been on the market for quite some time and other agents were unable to get the job done. Olivia Clapperton came to us explained their procedure and price model and we went ahead, an open …

Reply from agent

Thank you very much for your kind review, Krystan. We’re delighted to hear that we were able to achieve a successful sale after your property had been on the market for some time. … More

5.00 /5

I’ve been renting through M&M for nearly a year, though my search had begun sooner than that. I was a bit nervous at first due to horror stories I’ve heard about other letting agents, but to me they remain as just that - stories. I originally got the recommendation from my mum who bought a house through the agency. It is tough to find a place as a young first time renter, but thanks to Daniel, who has since left, I managed to move into my flat. The team at M&M are a very hard working, patient bunch and I’ve never had any sort of negative experience. All repairs and maintenance are tended to quickly and I’ve never had to wait longer than a few hours for a response to an email. Special thank yous to Chris Hollins, Karen Sirett, and Marie Ivey, who are much more patient and kind with me than I ever could’ve been. Great team over there at M&M, including the younger agents who always welcome you with warmth when you come in through the door

Reply from agent

Hello Oliwia, what amazing feedback for four of our members of staff from our lettings team. We do pride ourselves in providing the best service possible and always strive to help where we can! Thank you again. M&M LB.

5.00 /5

M&M are fantastic. Very communicative & helpful. I had a house viewing with Adam who was amazing & very personable. He took time with me with the viewing, making sure I had all the information and I had throughly looked around the property without feeling rushed. I really recommend M&M and a huge thank you to Adam for your time and knowledge.

Reply from agent

Hello Alex, thanks for your review of our company and Adam in particular! It is very pleasing to see such a great review, it is appreciated! M&M LB.

5.00 /5

Claire and Sam were amazing through our sale process, professional, knowledgeable and genuinely a pleasure to deal with.

Reply from agent

Thank you for taking the time to leave such a lovely review. We really appreciate your trust and are so pleased we could guide you through the sale. It was a genuine pleasure working with you. Sam and Claire

5.00 /5

We honestly cannot thank Charlotte Smart at Thomas Morris enough. From start to finish she has been absolutely outstanding — calm, proactive, reassuring and incredibly on the ball throughout what has been a long and at times stressful chain. Charlotte communicated clearly at every stage, chased relentlessly when needed, and always took the time to explain things properly so we never felt in the dark. She went far above and beyond what you’d expect from an estate agent and genuinely made the whole process feel manageable. I know she will laugh at me for this comment but if Thomas Morris were to rename themselves Charlotte Smart, it would be entirely justified — she is a huge credit to the company and the reason our sale stayed on track. We wouldn’t hesitate to recommend Charlotte to anyone buying or selling. Truly exceptional service. Thank you Charlotte✨

Reply from agent

Charlotte will be extremely appreciative of the recognition of her efforts Elizabeth. Thank you so much for taking the time to write such a detailed review of your experience.

5.00 /5

We have been letting our property through Thomas Morris for a number of years and they have consistently delivered a superb informative and timely level of professional service. In my most recent dealings with the company Sheetal , Chloe and Rachel have been absolutely fantastic with their speedy and highly informative responses to emails.

Reply from agent

Thank you Ron, your appreciation of our Lettings and Property Management teams are greatly appreciated

5.00 /5

I have let my property through Thomas morris for the last couple of years and they have been great. Sheetal has been brilliant in regards to the end of tenancy operations. Constantly keeping me in the loop with what has been going on to ensure both parties are happy. Especially at a hectic time around Christmas and new years it has all gone relatively smoothly. Thanks Sheetal!

Reply from agent

Appreciate you taking the time to leave us a review Tim. Sheetal and her team do try to make things a smooth as possible for landlords and tenants, she will be delighted that her hard work has been recognised!!

5.00 /5

I had my first Thomas Morris experience viewing houses in Cambridge. Charlotte Smart got in touch via email (as I requested) rather than the classic estate agent spam phone calls and she promptly booked me in for a viewing for lovely cottage we are hoping to move to. Long story short, Charlotte was such a pleasure to view the property with and the information her company provided us (which is non standard from my experience) included many things about the area including noise pollution and etc. I was very impressed. Charlotte was also always very prompt to reply to my questions and phone calls (even on her day off!) The only thing I was displeased about was the fact the agency does not cover my area I’m selling from!

Reply from agent

Allen thank you for your detailed review of your recent experience and for such a ringing endorsment. Charlotte will be delighted. We look forwrad to being of further assistance in your search for your perfect home.

5.00 /5

Can't recommended EweMove enough, our local agent Julia Michel was absolutely fantastic! From very beginning she was really focused on all of our suggestions regarding our sale and took them very seriously. Very professional at all times. She was always available when we needed help and kept us updated regularly.  Through that very stressful time she was very supportive and kept me afloat when we had some ups and downs with the process. Such a lovely person, always goes above and beyond. Best experience!

Reply from agent

Thank you for taking the time to share this wonderful review, Karolina. We pride ourselves in being a consultative & attentive branch of estate agents, so we really appreciate seeing this showcased in your feedback. Our team also appreciate that selling a property can be a stressful time, and we'll always do our best to make sure that it is as smooth as possible. Your kind comments have really made our day. Thanks again,

5.00 /5

Julia was brilliant from start to finish kept me well informed was really easy to talk to a big than you for selling my home I would encourage anyone who are selling their home to go with EWE 😀 …

Reply from agent

Thank you ever so much for sharing this fantastic feedback, Maralyn. We're thrilled that you were happy with the way that we handled the sale of your home, and that you'd recommend our services to others. Your feedback is very much appreciated, and you know where to find us should you need our help in the future. Best wishes,

Contact details
Sales Phone:

01763 243331

Opening hours

Unknown

Address

6 Melbourn St, Royston , Hertfordshire, SG8 7BZ, South East, UK, SG8

No about information available

Our team

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Relocation Agent Network

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No awards information available

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