Some communication based issues which were resolved promptly by the manager. The number of stars relates more to my frustration about not securing a property than it does the service - as am not a customer therefore not experienced their services. Hope they are proactive if other flats in the areas of interest we noted come up.
Reply from Thomas Morris - Royston: Hi Simon - thank you for taking the time to leave a review. I will pass on your comments to the branch team.