Hi Matthew, We're sorry to hear that your experience with us has not been positive. We take all reviews extremely seriously and the customer experience is vitally important to us, as we pride ourselves on continuously offering an exceptional level of customer service to all of our clients. We strongly refute any claims of discrimination and have fantastic relationships with all local councils in our towns. May I please ask that you get in touch with our Area Manager Chris Ping at chris@balgoreslettings.com with your details and we will look into your claims. Kind regards, Balgores Property Group