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Hunters - Reading

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

scammers avoid this agency. On 10th March I had a viewing of a house on Halford Road, Reading with agent Anish. During the viewing of this house I noticed that the fence on the left side in the garden was damaged and missing 2 segments of the fence. I asked Anish if it would be repaired he told me it would be done that day. My next comment regarding the condition of this house was a comment regarding the ceiling in one of the rooms where there was a bulge. I asked Anish if it would be repaired he said yes it would be done. My next comment regarding the condition of the house was the corridor downstairs where the wallpaper was torn and painted over on one wall. I asked Anish if I was repairing that too he told me yes. When it was enough to sign the lease I asked Anish if all my comments regarding the condition of the house had been repaired. He replied no and brazenly denies that he did not say anything like that that something would be done. Common scammers. Now I have a problem with them because they do not want to give me back the holding deposit. That's why I've already reported the whole situation to Citizens Advice Reading who told me they have no right to keep my deposit.

Reply from agent

Dear Rafal, I am sorry to read your review and your feedback is important to us. The only conversation we had which I said would be repaired was the garden fence which belongs to the neighbour and not the Landlord of the property. Just before the move in date, I reached out to the Landlord and the neighbour had confirmed they had not yet done this but would do so and did not provide a timeline. The Landlord was under the impression the fence would be fixed for the move in date but this is outside of his control as the fence is not his. With regards to the bulge in the ceiling, you asked if the roof had leaked and I checked with the Landlord who confirmed it had not leaked and the room was recently painted and I confirmed if any leaks occur in the future, the Landlord would repair this but at the time of viewing and contract signing, the ceiling was newly painted and in good condition. As for the corridor downstairs, I confirmed this is as seen and will not be repaired. We then discussed over email about the works and you said you would not proceed with the property with the above in mind so we proceeded to find a new applicant and when we did so, you then confirmed you wanted to move into the property and insisted on doing and sign the contract but we had found a new tenant by this point. We have not kept your holding deposit in full and refunded you over 50% of this. If you wish to discuss anything further, please do not hesitate to contact us

1.00 /5

For everyone reading this Hunters is the rebranded version of Westgate students!!! If I could give them zero stars I would. I had the misfortune of renting an EXTREMELY overpriced, poorly ventilated 2 bedroom apartment on Erleigh road through Hunters (previously Westgate) from a landlord called Sunny who was incredibly rude and invasive towards myself and roommate during our one year lease. He entered the property I was renting a handful of times WITHOUT permission despite knowing two woman lived there alone and almost walked in on me showering. He also lingered outside my apartment door on several occasions and stated to my roommate I was “rude” because I expressed my discomfort in him constantly standing outside our door and refused to respond to his almost daily phone calls/messages. It got to the point where it was causing me extreme anxiety to speak with him and so I and my parents, informed Hunters (Westgate) of his unprofessionalism and they ignored all of our emails. Hunters (Westgate) agents also entered our property without 24 hours notice (as stated in every contract they provide) and I on more than one occasion, had to block entry to the door with physical items as they would attempt to come into the locked property despite not asking prior permission while I was there alone and being informed we did not approve of any viewings. If you’re looking for a student house in Reading do NOT go with Hunters (Westgate) or rent from Sunny unless you want to be constantly harrassed and wake up to your landlord or 4 random strangers in your bedroom at 8am.

Reply from agent

Thank you for your review. For us to look into this further, can you please provide us with your full name and address so we can look at dealing with the issue to ensure this does not continue. Regards, Hunters

1.00 /5
Reply from agent

Hi Seb. Please could you confirm which property you are moving into/moved into as we cannot locate your details on our system? Regards, Hunters

1.00 /5

0 stars if possible. Just so awful, had the worst renting experience with them - they used to be called Westgate now called Hunters. We had to take our landlord to court as we couldn't get our deposits back, they charged us for ridiculous things. The landlord fixed things really slowly, and arrived at night without notice. Also, house had mould hidden behind wardrobes. DO NOT USE

1.00 /5

For everyone reading this Hunters is the rebranded version of Westgate students!!! If I could give them zero stars I would. I had the misfortune of renting an EXTREMELY overpriced, poorly ventilated 2 bedroom apartment on Erleigh road through Hunters (previously Westgate) from a landlord called Sunny who was incredibly rude and invasive towards myself and roommate during our one year lease. He entered the property I was renting a handful of times WITHOUT permission despite knowing two woman lived there alone and almost walked in on me showering. He also lingered outside my apartment door on several occasions and stated to my roommate I was “rude” because I expressed my discomfort in him constantly standing outside our door and refused to respond to his almost daily phone calls/messages. It got to the point where it was causing me extreme anxiety to speak with him and so I and my parents, informed Hunters (Westgate) of his unprofessionalism and they ignored all of our emails. Hunters (Westgate) agents also entered our property without 24 hours notice (as stated in every contract they provide) and I on more than one occasion, had to block entry to the door with physical items as they would attempt to come into the locked property despite not asking prior permission while I was there alone and being informed we did not approve of any viewings. If you’re looking for a student house in Reading do NOT go with Hunters (Westgate) or rent from Sunny unless you want to be constantly harrassed and wake up to your landlord or 4 random strangers in your bedroom at 8am.

Reply from agent

Thank you for your review. For us to look into this further, can you please provide us with your full name and address so we can look at dealing with the issue to ensure this does not continue. Regards, Hunters

1.00 /5

I rented a property through them about 3 years ago, at that time they were known as Westgate, looks like they did a whole revamp of the place. I left a 1 star review about 2 years ago, explaining how their fees were ridiculous and they weren't that helpful given the fee I bloody paid. I got call from somebody at Westgate agency not too long ago, asking aggressively why I left such a poor review and what exactly was the issue. Thought that was very unprofessional and rude to call me at my workplace, I don't even know how they got hold of my phone number as I changed it when I moved out. Poor communication skills and hopefully this new rebirth of theirs will be better.NegativeProfessionalism

1.00 /5

Horrible experience. We arranged a view and it was confirmed via email. I appeared on date and time and I after 25 min past the scheduled time, in the rain, I called them and they said that the property had been rented already. They said they tried to call me once with no success. And that's it, they didn't sent a message or email or anything. They got what they wanted, so, who cares... In 2020, no excuses for lack of communication.NegativeQuality, Professionalism

Reply from agent

Hi Felipe, Thank you for your review and we are sorry to read this. We did try to call you to inform you that property has been let and the viewing had been cancelled. However, we are sorry we did not try to call again, text or e-mail you and we will take this on board for the future. Regards, Hunters

1.00 /5

Very unprofessional.Awful experience.AvoidNegativeResponsiveness, Professionalism, Value

1.00 /5
Reply from agent

Hi Steven, We have tried to locate you on our system but cannot seem to find your details. Could you please inform us when you registered with us and if you viewed any properties with us? Just to confirm, we are the Hunters branch in Reading! Regards, Hunters

Contact details
Sales Phone:

0118 966 8001

Lettings Phone:

0118 966 8001

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 13:00
Address

46 Erleigh Rd, Reading, RG1 5NA, UK, RG1

About

With over 25 years’ experience, we have unmatched knowledge of the property market here in Reading. We know that selling, renting, or buying a property can feel overwhelming, but we have all the knowledge and experience you need to make the process easy. Our team of experts support you every step of the way and make sure that everything runs as smoothly as possible. Whether you’ve got a town centre flat that you need to rent out, or you’re selling your family home, get in touch with us today. Our services Free property valuation (online or in-person) 24/7 support through your My Hunters portal A fully managed sale Expert advice from our experienced local agents Bespoke, professional marketing packages for your property Flexible lettings services, from securing tenants right through to fully managing your property

Our team

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