We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Hunters - Reading

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

For everyone reading this Hunters is the rebranded version of Westgate students!!! If I could give them zero stars I would. I had the misfortune of renting an EXTREMELY overpriced, poorly ventilated 2 bedroom apartment on Erleigh road through Hunters (previously Westgate) from a landlord called Sunny who was incredibly rude and invasive towards myself and roommate during our one year lease. He entered the property I was renting a handful of times WITHOUT permission despite knowing two woman lived there alone and almost walked in on me showering. He also lingered outside my apartment door on several occasions and stated to my roommate I was “rude” because I expressed my discomfort in him constantly standing outside our door and refused to respond to his almost daily phone calls/messages. It got to the point where it was causing me extreme anxiety to speak with him and so I and my parents, informed Hunters (Westgate) of his unprofessionalism and they ignored all of our emails. Hunters (Westgate) agents also entered our property without 24 hours notice (as stated in every contract they provide) and I on more than one occasion, had to block entry to the door with physical items as they would attempt to come into the locked property despite not asking prior permission while I was there alone and being informed we did not approve of any viewings. If you’re looking for a student house in Reading do NOT go with Hunters (Westgate) or rent from Sunny unless you want to be constantly harrassed and wake up to your landlord or 4 random strangers in your bedroom at 8am.

Reply from agent

Thank you for your review. For us to look into this further, can you please provide us with your full name and address so we can look at dealing with the issue to ensure this does not continue. Regards, Hunters

1.00 /5

I rented a property through them about 3 years ago, at that time they were known as Westgate, looks like they did a whole revamp of the place. I left a 1 star review about 2 years ago, explaining how their fees were ridiculous and they weren't that helpful given the fee I bloody paid. I got call from somebody at Westgate agency not too long ago, asking aggressively why I left such a poor review and what exactly was the issue. Thought that was very unprofessional and rude to call me at my workplace, I don't even know how they got hold of my phone number as I changed it when I moved out. Poor communication skills and hopefully this new rebirth of theirs will be better.NegativeProfessionalism

1.00 /5

Horrible experience. We arranged a view and it was confirmed via email. I appeared on date and time and I after 25 min past the scheduled time, in the rain, I called them and they said that the property had been rented already. They said they tried to call me once with no success. And that's it, they didn't sent a message or email or anything. They got what they wanted, so, who cares... In 2020, no excuses for lack of communication.NegativeQuality, Professionalism

Reply from agent

Hi Felipe, Thank you for your review and we are sorry to read this. We did try to call you to inform you that property has been let and the viewing had been cancelled. However, we are sorry we did not try to call again, text or e-mail you and we will take this on board for the future. Regards, Hunters

1.00 /5

Very unprofessional.Awful experience.AvoidNegativeResponsiveness, Professionalism, Value

1.00 /5
Reply from agent

Hi Steven, We have tried to locate you on our system but cannot seem to find your details. Could you please inform us when you registered with us and if you viewed any properties with us? Just to confirm, we are the Hunters branch in Reading! Regards, Hunters

1.00 /5

Very unprofessional.Awful experience.Avoid.

1.00 /5

Please avoid at all costs. This company will exploit the likes of students in particular and were rude, patronising and never replied to emails about problems with the property. We had builders come in unannounced with their own keys at times we were all out which left us very unsettled. They would make noise up until midnight and when we raised this issue it was batted aside like every other issue we had. When it came to checking out we were charged ridiculous amounts of money (£600 for blue tack being used on the wall) and when we requested invoices they weren't provided so in the end we just gave up and took what little we could of our deposit back. Again if you are a student in particular please avoid this company and look elsewhere to save yourself the hassle and grief I had to go through.

Reply from agent

Hi Chris, Thank you for you taking the time to write a review. I am sorry you feel aggrieved. I am disappointed with the complaint as we acted in accordance with the guidelines as prescribed by The Property Ombudsman. We provided a detailed inventory at the beginning of your tenancy and a closing checkout report at the end of your tenancy - this was given to all the tenants. The deductions were confirmed with the lead tenant, who acted on the group behalf and the final deductions were agreed and we have written confirmation.

1.00 /5

Very unprofessional sellers. Avoid.

Reply from agent

We don't have you on our system , so we are confused as to your review. feel free to call us on 01189668001 to discuss this matter

1.00 /5

Absolutely terrible I could go on and on Shambles The house is unsafe They don't care All that was promised Has not been done Beware

Reply from agent

Dear poster, I am sorry to hear that you are not satisfied with our service. I have checked our accounts and it appears that we don’t have your name in our system at all, but I would be more than happy to deal with your problem if you could call us on 0118 966 8001.

Contact details
Sales Phone:

0118 966 8001

Lettings Phone:

0118 966 8001

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 13:00
Address

46 Erleigh Rd, Reading, RG1 5NA, UK, RG1

About

With over 25 years’ experience, we have unmatched knowledge of the property market here in Reading. We know that selling, renting, or buying a property can feel overwhelming, but we have all the knowledge and experience you need to make the process easy. Our team of experts support you every step of the way and make sure that everything runs as smoothly as possible. Whether you’ve got a town centre flat that you need to rent out, or you’re selling your family home, get in touch with us today. Our services Free property valuation (online or in-person) 24/7 support through your My Hunters portal A fully managed sale Expert advice from our experienced local agents Bespoke, professional marketing packages for your property Flexible lettings services, from securing tenants right through to fully managing your property

Our team

Anish Shukla

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available