Hunters helped me finding my dream house. The way they scheduled the viewing and explaining each details of the house was impressive!. Every time I contacted them, they were ready to hear each concerns from customer side and came up with appropriate solutions.

Very effective and helpful services provided. Especially Mr. Imani, he gives very good helping hands to me for my rental process.PositiveResponsiveness, Professionalism

Quick response times and always reachable although are also condescending judgemental and unhelpful at times.

I found a place I was interested in renting and Hunters Reading were the agents facilitating the viewing. I was happy with the place and made an offer. I found Hunters to be quite pushy when it came to payments and paperwork they wanted, but when I requested to facilitate one item (my mattress) to be stored at the vacant premises which I would be occupying the next day, I was told I could not. This would not have caused a problem for the anyone at the property and I was sure the landlord would have agreed to it, however, despite numerous requests, they did not consult him until a week later when it was too late and although he agreed once he was asked, I had already placed it in storage. It meant that I coudnt move in straight away and I had to then pay for another removal service to move it to the property at a later date. I found this extremely frustrating and unhelpful. It just added further unnecessary removal costs and accommodation costs. Disappointed! I felt that they were only concerned with their own interests and mine was ignored.

The agent was very helpful in taking us round and answering our questions. They were very responsive when we had questions about the property, or the offer process. However they were not very knowledgable about the property which is managed by the landlord. It lead to incorrect/misleading information and changes in the price of the rent. I was disappointed to find that the washing machine was metered when we were specifically told it was not when we viewed the property. I was also suprised to find out we are locked in to Virgin Media for internet when we arrived at the property, despite the agent not mentioning this restriction when asked about internet. In addition I had numerous problems with Hunters online portal not liking my main email address (which they were using to correspond with me at the time).

Rude

I had recently very disappointing and stressful experiences with the estate agent Hunter while trying to buy my first home. Initially everything was fine, Mr. Anish Sukla ( who was dealing with the property) looked like very helpful and kind. I had viewing three times and I saw there were multiple tenants, I suspected and asked the agent Anish, if will be any issues by the tenants but the agent assured me that they are leaving soon and at my last viewing they property was totally vacant so I was happy to proceed. And I was told to do ID check, spent £ 144 and after completing id verification, the agent suddenly became unresponsive. My calls and emails were ignored for a long time, which was extremely frustrating and unprofessional. After a long time he came back to me and started to respond quickly, so I trusted him and went for further process. It was scheduled for property servey which I spent £680. After completing everything from my side, my solicitor contacted the seller solicitor ( which was given on MOS) but they replied they were not instructed by seller, means there was no any solicitor from seller side. Mr Anish was silence and it was to much so my solicitor directly contacted the agent but he was pretending again and told to my solicitor to wait. At last, my solicitor was informed the property was being withdrawn from the market due tenants related issues. I was so sucked and frustrated that the Agent played with my feelings that I was first time buyer. I have spent a lot money with many parties. My time, money and emotions were not respecter so I would not recommend Hunter to anyone looking to buy a property, as my experience showed a serious lack of professionalism, transparency and reliability. Please be aware everyone with this agent 🙏🙏