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Ryder & Dutton - Rawtenstall

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We can’t thank Shannon enough! We first put our house up a couple of years ago and pulled it down due to a newborn but dealt with Shannon then. This time we started off with things being a little difficult however when Shannon took over she really made us feel at ease and completely put everything into us selling our home. She listened to our concerns and put things in place. She really was determined to sell our house and truly went above and beyond. She kept us up to date all throughout the process and made it possible for us to move into our new family home. Thank you so much! Sarah and LukePositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Dealing with you both has been great. To think a few years ago you had taken the house off the market to then re-list it with us and for me to pick back up on it, it felt like I had finishing the job I has started a few years back. I am so happy that you have found your new home and hope that you are settled.

5.00 /5

Recently sold our house threw Ryder and Dutton after having such a good experience when purchasing through them. We have again had a really good experience selling through them, Shannon is a credit to the company she is polite, helpful and extremely knowledgeable. Thank you for all your help!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you for taking the time to leave me a review. It means a lot knowing that you were happy with the service when you were buying the property and thought of us when coming to sell. We hope that are enjoying your new home and wish you all the best.

5.00 /5

The sale was taking a little longer due to issues non related to Ryder and Dutton. Shannon was amazing, in touch with me constantly to let me know what was going on which as a first time buyer was much appreciated. She deserves some recognition from management definitely! Thanks again Shannon, love Beth and Hollie the dog xPositiveResponsiveness, Quality, Professionalism

Reply from agent

Beth, you were very patient with the delays and dealt with the purchase of your first home amazingly. You all look to have settled in very nicely and Hollie has made herself right at home. Keep me updated with photos of her and I will be here if you need anything at all. Take care.

5.00 /5

We recently sold a property through Ryder & Dutton and we found the service we received exceptional. Our property was advertised professionally and we were shocked how much interest was generated so quickly and how quick it sold. Roisin, Shannon and Graham in the Rawtenstall office were really helpful and couldn’t do enough for us. We were kept informed at every point with regular updates over the phone and by email. I recommend Ryder & Dutton whole heartedly and will not be looking anywhere else when we come to sell again. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

All the very best for the future and do call in if you are passing! Best regards, Graham, Shannon, Roisin,. Susan, Becki and all of the team here.

5.00 /5

I recently purchased a house and dealt with Shannon Laycock throughout from placing an offer to completion. Shannon was faultless, very attentive and gave me regular updates. Nothing was too much and Shannon dealt with every hurdle responsively and professionally. Shannon made the experience stress free and ensured the purchase went through as smoothly as possible. Would definitely recommend her to work with and would ensure I went to Shannon for any future sales.PositiveResponsiveness

Reply from agent

Thank you so much Imogen for your amazing feedback. I am really grateful you have taken the time to leave me a review and I am pleased that you felt your experience was stress free. It was a pleasure helping you along the way. I wish you all the best in your new home and look forward to assisting you in the future when you decide to sell.

5.00 /5

Shannon was always responsive and professional, and worked hard to make sure the process stayed on track and all parties kept informed. Having had less than brilliant experiences with other estate agents in the past, would heartily recommend Shannon, and Ryder and Dutton.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Fantastic to read your feedback on Shannon, thank you Iain! It was a pleasure dealing with you and you know where we are should you need anything in the future. Have a lovely Christmas and New Year from all of us!

5.00 /5

We recently completed our sale and purchase with Ryder & Dutton Rawtenstall branch and have to say that they were fantastic throughout what was a long and complicated process. There was a lot of ups and downs throughout the process due to various factors but the team were on hand and doing heir utmost to keep everything on track. Special mention to Shannon, without her constant hard work I'm not convinced that we would have got the end result that we wanted.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you Paul, it’s great to read your feedback on our Rawtenstall team and in particular Shannon. We are delighted to hear that you were pleased with our service and we wish you all the best in your new home.

5.00 /5

Shannon at Ryder and Dutton was very professional and always at the end of the phone to answer any questions throughout the last 4 months when I was buying my first home. She was easy to contact and always made sure I understood what was going on during a stressful time. She kept me up to date weekly and made sure the process of buying our first home as smoothly as possible.PositiveProfessionalism

Reply from agent

It’s been a delight being the one to assist you in the purchase of your first home. I hope that the move went as smooth as possible for you and you have settled in. I’m sure we will see you around and will be here to help if you need any further assistance.

5.00 /5

We mainly dealt with Shannon Laycock and she was great. She facilitated our move really well and kept us informed of everything we needed to know at regular intervals. She also chased up and looked into things for us throughout the move contacting the vendor and solicitors from both sides on various occasions. I would recommend Ryder & Dutton to anyone looking to buy or sell.PositiveResponsiveness, Professionalism

Reply from agent

Zac, thank you for your pleasant feedback it really means a lot. It was great seeing your purchase through to completion and assisting you through out. All the best in your new home.

5.00 /5

We can’t recommend Ryder & Dutton enough. We used them for the purchase of our first home a few years ago, and then more recently for the purchase of our second home as well as the sale of our first. The whole process has been made so much easier thanks to Shannon, who goes above and beyond for her clients. We had the pleasure of dealing with Shannon for our first purchase, and we were thrilled to work with her again this time around. She is incredibly hard working and meticulous, and she really does put her clients first. She’s a true testament to Ryder & Dutton! Thank you to Shannon, Graham and the rest of the team.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you for such positive feedback regarding our staff members. We are glad we were able to help you.

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Address

68 Bank Street, Rawtenstall, BB4 8EG, UK, BB4

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