We have just completed on our first home and had a lot to learn about the process. Thankfully, Roisin was always happy to take the time to give us regular updates and answer our many questions. She was very sympathetic when things were delayed and did her best to make our purchase go as smoothly as possible. We also appreciated how helpful Shannon and Graham were during the process. Excited to settle in now, but will miss chatting to Roisin so regularly!PositiveResponsiveness, Quality, Professionalism, Value
We recently purchased a house that was marketed by Ryder & Dutton and were extremely grateful for the advice and assistance provided by what was actually the vendors estate agent, to assist with facilitating our house purchase maintaining excellent lines of communication between ourselves and the vendors and our respective solicitors at all times. Special mention for Roisin who was especially communicative and incredibly helpful, Roisin was always on hand to answer any questions we had, keeping us updated on progress of our purchase throughout and offering great support to us as first time buyers. Would not hesitate to recommend to others. Thanks to Roisin and the team at Ryder & Dutton, we're very happily settling into our new lives in our new home.PositiveResponsiveness, Professionalism
I have had my property managed by Ryder & Dutton for the past 4 years. With living in a different part of the country I needed a Letting Agent that could manage the property and be trusted. In that time I must say that they have been reliable and professional and have kept on top of any issues that have arisen. I have received pictures of all rooms when inspected and if I have had any questions Rachael, Sarah and Wendy have either emailed or phoned me back. After having the property in the hands of another Letting agent previously who let the property go to rack and ruin and subsequently costed me thousands of pounds to put right I can honestly say that not all Letting Agents are the same and there are very good ones out there and Ryder & Dutton are one of those.PositiveResponsiveness, Quality, Professionalism, Value
My experience with Ryder & Dutton has been a positive one with from first buying a property with them through to rental. Many thanks to the staff Sarah Green, and all staff that have given me positive help and great communication throughout the process. Well recommended. Kind regards EricPositiveResponsiveness, Professionalism
Dealing with Shannon at Rawtenstall was an absolute pleasure, polite, professional and is excellent at what she does. Great communication whilst buying our house and helped immensely in getting the chain moving so we could move in a week earlier than expected. Now we’ve moved I do miss our weekly chats!PositiveResponsiveness, Quality, Professionalism
From start to finish we received excellent service from Shannon & all the team at Ryder Dutton Rawtenstall. The house was sold within a week and we were given regular updates during the selling process. Thank you for all your help, we have now settled at our new home.PositiveResponsiveness, Professionalism
We have been dealing Ryder and Dutton for 4 and a bit years now as our landlords letting agents and must say they have on the whole been polite, professional and courteous. The 2 ladies in particular we liaised with are Racheal Howard-Cofield and Sarah Green. Both these ladies have been brilliant with us Racheal in our 1st years of tenancy was a joy to contact always prompt and so very helpful always. Sarah who has been our liaison for the last few years has also been brilliant. Any problems we had she has tried her best to get sorted out for us and has always been very understanding and patient with us. She was also extremely prompt with the references we need for our new abode, which we appreciate greatly thank you. She has also been lovely to talk to and is really a credit to her company. We wish them both and all of Ryder and Dutton the best going forward now we are leaving our current home for pastures new. Definitely would recommend working with these lovely ladies in the future. CheersPositiveResponsiveness, Quality, Professionalism, Value
Ryder & Dutton have looked after my property generally efficiently and without fuss. That changed this year when a problem tenant gave a host of problems, eventually requiring them to be legally evicted. R&D were very helpful throughout the process and made it much less stressful than it might otherwise have been. Sarah Green in particular was very attentive, keeping me informed throughout the operation and organising the various workmen to get the property back to an occupiable standard. i have now moved back into the property myself, but if I ever decided to let again in the future i would have no hesitation in using R&D again.PositiveResponsiveness, Quality, Professionalism, Value
We cannot thank Shannon enough for the sale of our property. Shannon is without a doubt one of those unique individuals who will go that extra mile, stay that extra hour and make that extra call. She is professional, courteous, supportive and most importantly honest and true to herself. We couldn't of done this without her. We wish her every success and have no doubt she will achieve all her goals.......she is truly an asset to any company she works for. Best regards Shannon, from Andrew & Natalie Walton.PositiveResponsiveness, Quality, Professionalism
Rosin and the whole Ryder and Dutton team were fab! Frequent updates and good communication throughout the whole process, professionally dealt with any issues we had along the way and we even got a welcome pack when we collected the keys! Excellent service, would highly recommend and would definitely use this estate agent if we were too move in the future! Thanks for all your help and services :)PositiveResponsiveness, Professionalism
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68 Bank Street, Rawtenstall, BB4 8EG, UK, BB4