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Ryder & Dutton - Rawtenstall

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We have just completed on our first home and had a lot to learn about the process. Thankfully, Roisin was always happy to take the time to give us regular updates and answer our many questions. She was very sympathetic when things were delayed and did her best to make our purchase go as smoothly as possible. We also appreciated how helpful Shannon and Graham were during the process. Excited to settle in now, but will miss chatting to Roisin so regularly!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

We thank you kindly for this amazing review, Kathryn. We hope the little ones are settling in nicely & hope you’re enjoying being in the Valley. Feel free to pop into the office for a drink and a chat if your passing! Roisin, Shannon, Graham & the Rawtenstall team

5.00 /5

We recently purchased a house that was marketed by Ryder & Dutton and were extremely grateful for the advice and assistance provided by what was actually the vendors estate agent, to assist with facilitating our house purchase maintaining excellent lines of communication between ourselves and the vendors and our respective solicitors at all times. Special mention for Roisin who was especially communicative and incredibly helpful, Roisin was always on hand to answer any questions we had, keeping us updated on progress of our purchase throughout and offering great support to us as first time buyers. Would not hesitate to recommend to others. Thanks to Roisin and the team at Ryder & Dutton, we're very happily settling into our new lives in our new home.PositiveResponsiveness, Professionalism

Reply from agent

Wow, thank you so much for taking the time to leave me such an amazing review! I hope you’re all settling in nicely and enjoying the sunshine in the new garden! From Roisin & the Rawtenstall team

5.00 /5

I have had my property managed by Ryder & Dutton for the past 4 years. With living in a different part of the country I needed a Letting Agent that could manage the property and be trusted. In that time I must say that they have been reliable and professional and have kept on top of any issues that have arisen. I have received pictures of all rooms when inspected and if I have had any questions Rachael, Sarah and Wendy have either emailed or phoned me back. After having the property in the hands of another Letting agent previously who let the property go to rack and ruin and subsequently costed me thousands of pounds to put right I can honestly say that not all Letting Agents are the same and there are very good ones out there and Ryder & Dutton are one of those.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Frances, what a lovely thoughtful review. We are sad to see you leave as a landlord, but pleased the sale went through for you. Good luck in the future. Regards Sarah, Rachael and Wendy

5.00 /5

My experience with Ryder & Dutton has been a positive one with from first buying a property with them through to rental. Many thanks to the staff Sarah Green, and all staff that have given me positive help and great communication throughout the process. Well recommended. Kind regards EricPositiveResponsiveness, Professionalism

Reply from agent

Good afternoon Eric What an amazing review from yourself, on behalf of myself, Gareth and Rachael we would like to say a massive Thank you for taking the time and writing a review, it is very much appreciated. Regards Sarah, Gareth and Rachael

5.00 /5

Dealing with Shannon at Rawtenstall was an absolute pleasure, polite, professional and is excellent at what she does. Great communication whilst buying our house and helped immensely in getting the chain moving so we could move in a week earlier than expected. Now we’ve moved I do miss our weekly chats!PositiveResponsiveness, Quality, Professionalism

Reply from agent

Thank you for your kind words and lovely feedback. I will also miss our weekly chats but you know where I am if you need anything at all or just a general chat.

5.00 /5

From start to finish we received excellent service from Shannon & all the team at Ryder Dutton Rawtenstall. The house was sold within a week and we were given regular updates during the selling process. Thank you for all your help, we have now settled at our new home.PositiveResponsiveness, Professionalism

Reply from agent

Thank you for such a great review. We wish you well in your new home.

5.00 /5

We have been dealing Ryder and Dutton for 4 and a bit years now as our landlords letting agents and must say they have on the whole been polite, professional and courteous. The 2 ladies in particular we liaised with are Racheal Howard-Cofield and Sarah Green. Both these ladies have been brilliant with us Racheal in our 1st years of tenancy was a joy to contact always prompt and so very helpful always. Sarah who has been our liaison for the last few years has also been brilliant. Any problems we had she has tried her best to get sorted out for us and has always been very understanding and patient with us. She was also extremely prompt with the references we need for our new abode, which we appreciate greatly thank you. She has also been lovely to talk to and is really a credit to her company. We wish them both and all of Ryder and Dutton the best going forward now we are leaving our current home for pastures new. Definitely would recommend working with these lovely ladies in the future. CheersPositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

WOW WOW WOW! What can I say? We are totally gobsmacked at our amazing review from you both. Thank you so much its really appreciated. Good luck in your new property.

5.00 /5

Ryder & Dutton have looked after my property generally efficiently and without fuss. That changed this year when a problem tenant gave a host of problems, eventually requiring them to be legally evicted. R&D were very helpful throughout the process and made it much less stressful than it might otherwise have been. Sarah Green in particular was very attentive, keeping me informed throughout the operation and organising the various workmen to get the property back to an occupiable standard. i have now moved back into the property myself, but if I ever decided to let again in the future i would have no hesitation in using R&D again.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Alex What a nightmare you’ve had for the last 18 months. All I can say is that I’m pleased that your ex tenant is no longer in your property and that you are happily back where you belong. Thank you so much for taking the time to write me a review. Thanks Sarah 

5.00 /5

We cannot thank Shannon enough for the sale of our property. Shannon is without a doubt one of those unique individuals who will go that extra mile, stay that extra hour and make that extra call. She is professional, courteous, supportive and most importantly honest and true to herself. We couldn't of done this without her. We wish her every success and have no doubt she will achieve all her goals.......she is truly an asset to any company she works for. Best regards Shannon, from Andrew & Natalie Walton.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Natalie, we did it! From the first time we met, I knew what we needed to do and what a journey we went on to get that point. Thank you for being very patient with us, I am so pleased that we managed to find you a buyer and see it through to completion. We had a roller coaster ride of a journey, which I am sure we can all laugh about it when we next see each other to celebrate. I really do appreciate your thoughtful feedback, it means everything. I can’t wait to see you both soon and I hope that you have settled in well.

5.00 /5

Rosin and the whole Ryder and Dutton team were fab! Frequent updates and good communication throughout the whole process, professionally dealt with any issues we had along the way and we even got a welcome pack when we collected the keys! Excellent service, would highly recommend and would definitely use this estate agent if we were too move in the future! Thanks for all your help and services :)PositiveResponsiveness, Professionalism

Reply from agent

Thank you for your review. We are glad we were able to help.

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68 Bank Street, Rawtenstall, BB4 8EG, UK, BB4

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