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Northwood - Preston

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I was a tenant for 6 years through Northwood until recently. Throughout my entire tenancy the Preston Northwood office has been fantastic to deal with. Any time I have needed to get in touch they have responded quickly and always been really helpful. Occasionally repairs have been required, as with any property, but they always ensured maintenance was carried out quickly and to a high standard. I recently moved on from renting but Becky, Sue and the team were really brilliant throughout the checking out process and made sure my deposit was returned at the end. Renting through Northwood was fantastic - thank you!

Reply from agent

Thank you so much for your kind words Charlotte. Safe to say you were a model tenant and we wish you all the best in your new house.

5.00 /5

Northwood Preston is the letting agency for the rental property where I live, I've been with Northwood for over 9 years now and would highly recommend them, their professionalism and ability to solve problems is second to none in my opinion and are well worthy of the 5 star rating I've given them. So, whether you're a tenant or a landlord in and around the Preston area, I strongly suggest that you contact Northwood Preston, you won't be disappointed!!!👍

Reply from agent

That’s very kind of you to say Chris. Hopefully we’ll continue to offer you the same service whilst you are with us

5.00 /5

As a landlord, I have been with Northwood Preston for well over ten years since they set up in Preston in 2007. Throughout this time we have shared a harmonious and mutually supportive relationship. My first contact with Northwood was early in 2007 when I purchased two properties through the estate agency side of their business. Both transactions progressed smoothly to successful completion. They subsequently managed these properties as letting agents. After a period of around two years I was so impressed with their efficiency and willingness to discuss any problems that I transferred most of my other letting properties to Northwood Preston from other agents, and I have been very happy to stay with them. My property portfolio includes a variety of houses and apartments, some of which are let on the Fully Managed contract and some on the Guaranteed Rent contract. I have found both schemes work very well, and I have been particularly impressed that they have honoured the Guaranteed Rent on the few occasions when I have had empty property between tenants. In my experience, a good relationship between landlord and letting agents depends on BOTH parties behaving well and responsibly. Over the years, I have talked to a number of landlords who refuse or delay spending money on the upkeep of their properties and then blame either their tenants or the letting agent when the property deteriorates. I firmly believe that if a landlord keeps the property in good repair and treats the tenants well, most tenants will respond by looking after the property well. We landlords easily forget that the agent has a duty of care to both tenants and landlords, and prompt repairs and renovations obviate the need for constant reminders, thus removing a major source of friction between agent and landlord. Finally, the office staff are always very helpful, friendly and polite. Thank you to all at Northwood Preston

Reply from agent

Thank you Val for the lovely review, our long standing relationship is something that we are very proud of and hope it can only get bigger and better!

5.00 /5

I have let two properties with Northwood for some time now and I have never found them to be anything but fantastic. Nothing is too much trouble for them. Their experience and knowledge of the market along with the personal touch, probably due to this being a family business, mean that I would never consider using another agent to let my properties. I have complete confidence in them. Thanks Rebecca, Sue and and the team for all the hard work and peace of mind this has given me!

Reply from agent

Thank you for your review Emily. We also appreciate kind words and work hard to provide the service you have highlighted. Hopefully we can continue our relationship for many years to come

5.00 /5

Been a tenant with Northwood for years and wouldn't change! They are nice genuine people and resolve any issues quickly. Couldn't recommend them enough! Thank you ladies!

Reply from agent

Thank you Nicola happy to be of service to you throughout your continued tenancy.

5.00 /5

Recently moved to area with bf. Used Northwood after finding the house we wanted on Rightmove. Girls we dealt with at the office made process really easy. Kept us up to date when necessary and very informative and honest about things which is what made us sceptical after a previous experience with an agent. Few months in now and couldn't be happier

Reply from agent

Thank you for your review Lucy. Hope to continue to provide the same customer service that you have complimented us on

5.00 /5

I have been renting my property out under Northwood Preston’s Guaranteed Rental Scheme for the last 4 years. I have always received a fabulous service from the girls in the office - they are quick, professional, friendly and always happy to help. Thank you

Reply from agent

Thank you Jennifer

5.00 /5

Really helpful in all aspects of moving. What can be quite a stressful time was made easy and painless. Any queries we had were dealt with and were patient with us despite our numerous calls! Few jobs that needed completeing were chased up and resolved. Thanks to all at the office.

Reply from agent

Thank you Russell, very happy for our continued business relationship!

5.00 /5

I have just sold my house through northwood. I cannot recommend them highly enough. My house was valued by Tom who was honest and reliable and a breath of fresh air from other estate agents. He was professional and updated me throughout the whole process and was always available.

Reply from agent

Thank you Michelle, glad we were able to successfully sell your property.

5.00 /5
19.12.2017
Amazing service from Laura

Amazing service from Laura who absolutely went above and beyond to secure me a rental at quick notice. Can't thank you enough and would highly recommend Northwood Preston branch

review by Tina 19.12.2017
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Address

5 Butler Street, Preston, PR1 8BN, UK

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