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Nicholas Humphreys - Portsmouth

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

This was the first time I have used Nicholas Humphreys to find tenants for my student house in Portsmouth. Ben Lacey Birch couldn't have been more helpful and had found me a group of tenants within two weeks of advertising the property. I will definitely use them again.

Reply from agent

Thank you for your comments Simon, they are very much appreciated. I'm delighted to hear that you were impressed with our Tenant Find service for your student property in Southsea. We are looking forward to working with you again next year. Thanks again for taking the time to leave a review. Kind Regards, Ben Lacey-Birch

5.00 /5

Honestly the best agent I have ever meet and will ever meet. After meeting Ben, Tracy and Jamie life as property investor got better they are all reliable honest and market the property better than any agent in Portsmouth. For example; this year we refurbed property completely took while therefore advertised in August in 10 days they secured us 5 great tennants for September. I market with other agents I find them to make excuses all the time from now on I will continue to market Humphreys each year . Ben and the team are great with tennants and really good at selling. Their new office is the heart of Portsmouth which is accesible for tennants and landlords. My parents have been landlords for 20 years and always found petty problems with lot of agents that majority of them lie and all they know is to lie I can already name 5 major agents. Lot of the time they are impossible to work with or leave our properties empty and last of the worry and come with excuses especially in Portsmouth. Frankly we have never meet any decent agents who can make sales. So if your landlord like ourself looking for great return and work with great people advertise with only Nicholas Humphrys ? P. S I hope they keep the same staff as all are great.

5.00 /5

Five Stars are not enough for the amazing service which is provided by Ben and his staff at Nicholas Humphreys. Having dealt with previous agents, I can confirm that I would highly recommend their services. A reputable company with a personal service for both a landlord and a tenant.

5.00 /5

Very knowledgable office, let my house in Southsea within one week for Student next year. They have taken professional photographs, work over the weekend and late into the evening. Impressed with their service and looking to take their managed service in the summer.

Reply from agent

Thank you for this positive review. Glad you enjoy the service we provide.

2.00 /5

We had a lot of issues in the house we were renting and it took emails after emails to get them to solve it. Our biggest problem was when we had issues with our bills provider and while we were trying to solve the dispute they weren't not responsive and not cooperating. They were good to start with but the service was terrible at the end. Hope they priotise solving issues. (Please do not reply to this review)NegativeResponsiveness, Quality

2.00 /5

Unfortunately their communication is very poor, which is extremely annoying when you are seriously interested in investing in a property. I had to contact the office multiple times after not hearing anything - when they had said they would contact me. I also emailed them with no response.

Reply from agent

Dear Alexandria, Thank you for your review. I am sorry to hear that you feel that our communication did not meet your expectations. We responded to your initial enquiry for a property and as you were out of the country offered to conduct a video viewing of the property for you. We emailed a link to the video viewing and you responded advising that your computer was not working correctly and asked me to send you the video clips via WhatsApp. I sent the clips to you via WhatsApp on the 25th April. We would be happy to discuss your enquiry further and would welcome the opportunity to help you find a suitable property in Portsmouth. If you would like to email me I would be happy to help you with this personally, my email address is BenL@nicholashumphreys.com. Alternatively, if you would prefer our telephone number is 02393 552 559. Many Thanks, Ben Lacey-Birch

1.00 /5

Uncontactable. I sent a message on their site 2 months ago, still waiting for a call back!

Contact details
Opening hours

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Address

5 Sovereign Gate, 308-314 Commercial Road, Portsmouth, PO1 4BL, UK

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Our team

Portsmouth Office

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